Expedia Stops Selling American Airlines Tickets

NEW YORK (AP) — Expedia Inc. has stopped selling tickets on American Airlines flights, the latest twist in a simmering pricing dispute between American and travel websites.

“Expedia has chosen to no longer offer American Airlines fares on its website,” American said in an statement posted on its website. “Customers looking to compare flights or fares online should visit other travel sites such as Kayak.com or Priceline.com for the most accurate and up-to-date information.”

The Fort Worth, Texas-based airline has said that it would like to sell more tickets through its own website, as paying to have its flights listed on sites such as Expedia can be costly. Airlines have to pay a commission every time people search a particular flight, look up a fare or book a trip.

American, which is owned by AMR Corp., also claims it can offer more personalized packages such as hotel and flight deals to fliers who purchase tickets directly from the airline.

Expedia’s removal of American flights marks an escalation in a months-long dispute between the airline and various travel sites.

Last month, American Airlines pulled its flights from travel website Orbitz, saying consumers could just as easily buy tickets from American’s website and “we won’t have to pay as much for it.”

Last week, Expedia made American flights more difficult to find on its website, an apparent response to the airline’s decision to drop Orbitz.

Expedia warned that it “cannot support efforts that we believe are fundamentally bad for travelers.”

Experts have cautioned that while American might save money in commission fees, its sales will drop if its flights don’t appear on travel sites such as Orbitz and Expedia.

About a third of Americans book their tickets on independent travel sites. Analysts have added that only smaller airlines such as Southwest Airlines Co. can get away with selling tickets exclusively on their own websites, as these airlines already have a reputation for offering cheap fares.

Bellevue, Wash.-based Expedia did not immediately respond to a message seeking comment on Saturday.


Comments

One Comment

  1. E Dawg says:

    Giants suck!!!

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  3. Gerry Brostek says:

    Its not as simple a question as teh other commenters make it appear. If ALL airlines stopped paying Orbitz and Expedia, then YOU would have to go to EVERY airline’s website to find flight times and prices. WAYYY too much work for me. I care more about times and fares than what airline I fly. The websites offer a service, they deserve fair compensation

  4. Marty says:

    I cannot understand why anyone would purchase their tickets through the third party sites. Yes, I use them tofind the cheapest fares, then I go on the airline’s sites to avoid the charges. Typically save at least $10.

  5. David Brier says:

    I don’t blame the airlines for trying to improve their bottom line. If you think about it, those travel sites are leachers, just selling something they don’t even own. Granted they are offering a service, but if the consumer can get the same thing directly from the vendor, why the middleman?

  6. JOHN VANOS says:

    10 YEARS AGO THE BIG AIRLINES DUMPED TRAVEL AGENCIES BY CANCELLING COMISSIONS. nOW THEY ARE DROPPING THE TRAVEL WEB SITES…..TO SAVE MONEY THEY HAVE THE RIGHT TO DO WITH THEIR PRODUCT AS THEY PLEASE……ITS ALL THE NBOTTOM LINE THAT COUNTS.

  7. giemma says:

    I use Air Canada. It may not be cheap but they are the most professional. I dont have time for American cry babies.

Comments are closed.

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