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Bloomberg Calls For End To Taxi Drivers’ ‘Geographic Discrimination’

Fines, Bans May Be In Store For Drivers Who Refuse Fares

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kramer

Reporting Marcia Kramer

NEW YORK (CBSNewYork) – There’s a new crackdown underway on taxi drivers.

Newly released undercover video shows a driver denying a man a ride. Rather than go to an out-of-Manhattan address, this driver left a paying customer in the dust.

As CBS 2’s Marcia Kramer reports, Mayor Michael Bloomberg is putting the brakes on fare refusals.

Bloomberg emphasizes that taxi drivers must not refuse anyone looking for a ride, 1010 WINS’ Stan Brooks reports


“And that’s exactly what we’re talking about, geographic discrimination,” Bloomberg said.

That’s what the mayor said after so called “secret shoppers” for the Taxi and Limousine Commission shot undercover video as they hailed cabbies to take them from Manhattan to another borough. The following is what happened when one cabbie was asked to go to Liberty and Lefferts in Queens:

Driver: “Know your way? Liberty, because …”

Passenger: “I know you go over the Brooklyn Bridge.”

Driver: “You go on the Brooklyn Bridge. When you say Liberty, I don’t know Liberty.”

Passenger: “Liberty Avenue.”

Driver: “Liberty I don’t know.”

Passenger: “Do you have a map that we could follow?”

Driver: “No, no. Take somebody else.”

That’s part of a dramatic 36 percent increase in taxi service refusals in just the past six months, which is why Mayor Bloomberg is saying no more.

“Make no mistake, we are a city of five boroughs and it doesn’t matter which borough you are coming from or which borough you’re going to. If you want to hail a cab New York City cab drivers are required by law to take you to any destination in the city — period. End of story,” the mayor said.

WCBS 880′s Rich Lamb with Bloomberg’s stern message


The city is so upset that City Council transportation chair James Vacca, Bronx resident, said he’s introducing a bill to dramatically increase fines for not taking a passenger wherever they want to go — $500 for the first offense. And you get your taxi license revoked the third time it happens in 36 months.

“We have to look to increase the availability of yellow cab service in the outer boroughs because we are not outer boroughs. We are part of the city of New York,” Vacca said.

Drivers said it’s not discrimination, it’s economic.

“In the middle of rush hour when you count on earning back your majority expenses if you have a trip from Manhattan to the outer boroughs you’re not guaranteed a fare back,” said Bhairavi Desai, executive director of the New York Taxi Workers’ Alliance.

The mayor said there are two things to remember if as driver refuses to rake you where you want to go. First, get the medallion number and, second, report it either to the Taxi and Limousine Commission or by calling 311.

The city crackdown was influenced by an alleged hit-and-run taxi driver accused of running a young man down, leaving him in coma.

Have you ever been turned down by a cab driver? Let us know below

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  • NY Cabs Are The Worst

    Yes, I had a small puppy with me. The cab stopped and then sped off as I tried to get in and sit down. He screamed “No Dog. No Dog.”

    I wanted to kick his door in as he almost made me fall down as I was almost in the car.

    • I DON’T WANT TO DIE IN EAST NY

      DOGS ARE COOL! I WOULD SPEED OFF IF SOMEONE HAD A SMELLY CAT !

      • keith

        actually cats a re self cleaning unlike dogs that need people to bath them or they in fact stink . you idiot.

    • ABDUR

      TRY RIDING WITH A DOG IN ANOTHER CITY BEFORE YOU OPEN YOUR BIG MOUTH!!

  • Ima Searcher

    Of course its frustrating for folks who want a cabride to the outer boroughs. But, putting myself in a cabbie’s shoes, they have good reasons for refusing rides:
    1 – first, they ARE out to make a living. First they have to pay the cab-owner, and then after that’s paid, the rest of the fares are theirs (as well as the government’s.) So taking someone OUT to the other boroughs, brings the likelihood that coming BACK to Manhattan means fewer pickups – less income.
    2 – There are risks going to outer boroughs – refusal to pay for the ride, and worse – cabbies become crime victims – even shot to death.
    3 – Unfortunately, more often blacks are refused rides because its mostly blacks that have killed cabbies.
    Bottom line – if assured income, and assured safety were guaranteed, more folks would be driven to the outer boroughs.

  • Ron

    If you are black an live in Brooklyn as I do, you just try not to let it get to you! It has been like that for years and it has not changed. The only thing that has is the birth place of the drivers.

  • Susan

    Many a time I had been refused a ride to Brookyn from Manhattan. Cabbies need to know NYC and that includes the outer boroughs. Especially since most of them live there anyway and not in Manhattan. I offer to tell the cabbies the way if they don’t know how to get to my destination.

  • Jeff

    Funny,now some whites are seeing what blacks go through.They still don’t really get it though! Now it’s an issue because they can’t get to Bklyn or the Bronx’s.White’s never had to go too those area’s till they found out Blacks are payin less rent in those area’s.NOW IT”S Sooooo COOL to say they live there.

  • Andrew

    I never ask i just get in and once i am inside i tell them where to go. If they say they don’t know how to get there i guide them.

  • truthteller

    Black cab driver and white customer. Could’nt possibly be discrimination, only white people are guilty of that.
    The class of taxi drivers in this city is disgusting. They are rude, vulger, unkept and have no fear in telling a customer to beat it (and thats being mild).
    When I had taken the test for a hack license years ago you had to know your way around and carry a map which is only plausible for a driver.
    Like everything else in this city, it is all going to hell./

  • Franco

    Yes i have been refused many times, especially at nights.

    I moved from Manhattan to Long Island City and I thought it wouldn’t be a problem for the taxi to drive me to LIC…and all they have to do is go across the Queens Bridge and I’m home.

    This article does NOT give us this info: How do we file a complaint? What information do I need from the taxi to file a complaint? (without an altercation with the driver of course).

  • d.SOLO

    this is news? im a black man in new york this hAS BEEN HAPPENIng all my lifde

  • Guy

    Was in Brooklyn last weekend and got turned down by 3 consecutive cabbies not wanting to bring me to another Bklyn destination (BAM). And it was close to the Manhattan Bridge, so was on their way back to the city!

  • Michael H.

    PEOPLE! If these cabbies don’t want to do their job, remember the numbers on the cab and CALL 3-1-1!

    • Arthur

      Cabbies will never pull over for a blind fare with a guide dog, and these people can not take down the medallion. Cab drivers hold a public license. If they don’t pick up their fares they should lose their medallion.

  • Michael H.

    If a cab has his Off Duty lights on and is looking for a fare you should report them to 311.

  • immigrant

    hey uptown punisher, why don’t you learn how to write in english before you start accusing people of being illegal immigrants

  • james

    It’s been going on for decades…end the government monoploy..medallions and things will change..

  • Emily

    I was once with my 70 year-old mother (who has limited mobility w/ Parkinsons disease) on a Thursday night. We had just gotten out of a play in mid-town and it was raining. NO CAB…out of probably 20 or so would take us back to Brooklyn. My poor mother had to ride the D train all the way home. Although we made it I felt like slapping each driver that said no and sped off…Jerks

  • rach

    i don’t know how many times i was refused a ride, while waiting outside grand central station. generally i need to go to brooklyn, and the drivers refuse point blank. it’s been mentioned that because i dress like an orthodox jew (long sleeves, longer skirts… that the mostly moslem drivers feel that they’re allowed to discriminate.

    the situration is even worse every time obama comes to town (why can’t he just stay in washinton, where he belongs, and get some work done??), and when the un goes into session. those times it’s next to impossible to get a cabby willing to go to an outer boro. they’ve even told me that they don’t worry about enforcement, they view it as a joke. if the city were really serious about enforcing taxi regs, then they would have inspectors out, on the streets, every day… and they’d go to spots like grand central and the port authority… and request outer boro stops. but, they don’t. the inspectors, such as they are, stay in their cushy little offices, and never hit the streets, so they never have to actually see the violations and violators.

  • Gregg

    Although I hate current nyc taxi drivers, I don’t blame them for not wanting to go to a dangerous area of NY ! It’s a jungle out there !

  • Ronald

    Hate those TV in the Yellow Cabs, it distracts the driver and annoys riders. Taxi drivers work like slave mules and make money for City, TLC, NYPD, Taxi Garages, Manhattan Gas Stations and everyone at the administrative level of Taxi business takes the money. High unemployment rate in the City and US, many try being taxi drivers, but soon realize that they are working like slave mules in dangerous/stressful environment without any employment Benefits, working/living 12 hours shifts in a cab for 6 or 7 days. Try being cab driver, then you will have respect for those people. Every month Some smart people try to make working yellow Mule’s life harder.

  • Mike

    @Rosemary

    this has nothing to do with knowing manhattan inside and out. its about crossing bridges and going to other neighborhoods late at night when MTA has decided that it no longer wants to take anyone anywhere anymore. i have heard plenty of stories of cabs not driving people to the bronx (where i live) and one driver specifically said it was because he would not get a fair back. this is why they stick to manhattan because if you are driving to one part most likely someone wants a ride in the opposite direction

  • Billy

    I always have a problem when i want to go to Brooklyn from Manhattan. If i tell the driver before hand, 9 times out of ten they say no and drive off. Some off them will not even open their doors until you tell them your destination. It is quite annoying and discouraging.

    • Auburn Dale

      If they make you specify your destination first, report them.

  • Rosemary

    OMG – this has been happening for years. What New Yorkers need to do is step inside the cab and request to be driven to your destination. I especially feel bad for the tourists – it makes NY look bad because of there attitude and not wanting to drive here or there.

    NY cab drivers need to make it a point to know Manhattan inside and out.

    • N Hall

      they DO know Manhattan inside and out. that’s ALL they know. they don’t know anything else – that’s the problem.

    • Auburn Dale

      “NY cab drivers need to make it a point to know Manhattan inside and out.”

      Are you really suggesting that NYC is limited to Manhattan? The whole point of the story is that our fine city has FIVE boroughs, not just one.

    • bugjackblue

      Knowing Manhattan is nothing. They need to know the other four boroughs.

      I drove a cab here in the early ’80s. It sucked mightily. Grueling nasty warfare around and around in circles in Manhattan; I would actually welcome a ride into Queens. I could never understand the idiot cabbies who sat at LaGuardia for hours.

      Drove a cab in LA for a while in the mid ’80s too. Much better work and more money. Traffic was absolutely nothing compared to NY, the streets were in good repair, and it was just much easier and pleasant all the way around, even kind of fun.

      NY is a hole in all regards, always was, always will be, so it’s not surprising they find cabbies breaking the law. Athough I guess it is kind of surprising that the TLC actually went out investigating it. We’ll see how long that continues…

  • Pancho Valdez

    Well if cabbies must pick up all passengers, then universities should accept all applicants! Country clubs should admit all applicants! Right is right! Cab drivers are just small business people, yet the authorities never go after the big guys, the ones who have historically discriminated against people of color, the poor and others!

  • driver

    If you don’t want to go out of Manhattan get another job. Nuff said.

  • Phil cerafice

    why should anyone be surprised with all the arrogant foreigners driving cabs these days its no wonder why they pick and choose where there willing to go……I say boycott the taxis and use mass transit until they learn the job and improve their manners………..

  • Rob

    This is one of the silliest things I’ve heard of. A taxi driver should be able to refuse a ride if he does not stand to make enough money or believes his safety is at risk. I bet you if fares were raised to go to the outer boroughs, it would not be a problem. Safety is also important. If the mayor (or police, for that matter) is not willing to go to an known unsafe community alone, then why should a cabbie?

    Cabbies make an average of $10-12/hour and are independent businessmen. They should be able to refuse a fare which is not economically feasible and which endangers their safety.

    I sometime feel cabbies are treated like crap because they belong to the lower rungs of society.

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