Lynbrook Couple Says They’re Owed $10,000 In Utility Bill Payments
LYNBROOK, NY (AP / CBSNewYork) — The state Public Service Commission says a Long Island couple can get back about $420 in utility charges. They say they’re owed about $10,000.
WCBS 880’s Sophia Hall On Long Island
Sal and Ruth Mazzaro of Lynbrook are appealing.
The Mazarros say they were somehow classified as a commercial customer.
The PSC says they should have been scrutinizing their bills and rate brochures over the past 41 years.
The Mazzaros said their son discovered the error when he happened to examine the bills in March.
“Hidden somewhere on top they show whether you’re a commercial or residential. We never looked at it. So, my son came one day, he says, ‘How come you’re paying commercial?’ I say, ‘I don’t know. I guess it’s what I should be paying.’ He said, ‘No, you’re residential.’,” Sal Mazzaro told WCBS 880 reporter Sophia Hall.
National Grid says it “will continue to follow practices outlined by PSC rules and regulations.”
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