Metro-North Responds To Friday Heat Problem Outside Westport

WESTPORT, CT (WCBS 880) – For passengers traveling on a Metro-North Railroad train outside of Westport, Connecticut on Friday, high temperatures spelled doom when the overhead wires overheated and tangled with a power arm on the train.

WCBS 880 Connecticut Bureau Chief Fran Schneidau On The Story

Power was shut down, some riders called EMS complaining of heat exhaustion, and passengers complained conductors were giving them no information.

“The conductor, who is responsible for keeping the passengers informed, may not have known himself how long it was going to take. In fact, we did not know how long it would take to get the train untangled and re-energized,” says Metro-North spokesperson Margie Anders.

In all, passengers were stranded for less than an hour before the lines were untangled and power was restored.

Anders says work is under way to replace the aging overhead wires that do not expand or contract in the weather.

  • laura riley

    I feel the New haven Line is the worst of Metro North fleet. On Friday after 4:00pm the 4:26 to Harrison all cars were hot, I waited for the 4:50, same thing all cars were hot. By the time I got home I was sick to my stomach. For all the money you charge we should never be without air conditioning. Poor service.

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