NEW YORK (CBSNewYork) — A Chinatown bus company that was issued a cease and desist order by federal authorities is allegedly operating like business as usual.

LISTEN: 1010 WINS’ Juliet Papa reports

The Double Happyness bus company at 133 East Broadway was ordered to stop all intra-state and interstate passenger service. The Federal Motor Carrier Safety Administration cited operating, driver and maintenance violations following an extensive review of the company last month and again last week.

But on Tuesday, tickets were being sold and passengers were waiting for their buses outside the East Broadway office. Many travelers had no idea the bus service had been told to stop operating.

“I never had a problem with the bus company,” said one passenger.

“I’ve been traveling with them a couple of years and my only complaint is that one Thanksgiving season they didn’t stop in Baltimore, but beside that, I have no complaints with this bus line,” said another passenger.

In response to the allegations, FMCSA issued a statement:

“FMCSA will continue to work closely with its State law enforcement partners to determine if the Double Happyness bus company is operating in violation of the agency’s shutdown orders. If Double Happyness is found to be operating illegally, the company will face additional enforcement action.”

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