Ask Asa: Information Overload

NEW YORK (CBS2) — It seems like everything that you buy these days, no matter how big or how small, comes with a massive information packet. CBS 2’s Asa Aarons takes a look at the growing trend of over-instruction and tells you what you really need to know.

  • Robin Collymore

    United Airlines has a confusing website and reps provide conflicting information as it relates to baggage fees. A bag with only ski boots is complementary, but a bag with skis boots and poles is not, however that is not what their website or reps communicate. At the terminal you are told there is a fee from $25-35 and that an empty ski bag checked is free. Who checks in an empty ski bag, especially one that can be compressed as carryon? At the EWR terminal the supervise at the gate mentioned that there is always confusion about the baggage policy. Had I known my ski bag with skis was a courtesy bag, I would have packed differently and saved myself $70.

  • Jessica Orlando

    Hi my name is Jessica .
    This coomplaint is against Advantage Nissan Westbury for fraudulent, deceptive and misleading warranty protection..In December of 2007 , I purchased a Nissan Titan at advantage, i was sold on a 7 year loan and aseven year 100,000mile warranty(over$2,500.00) which advantage refuses to honor through lies and deceitful practices.
    I have a proof of that bil of sale and agreement in writing, i have called Nissan over a 15 or 20 times been run around repeatedly by a person name Miss Diana,
    I am asking only that you enforce Advantage Nissan to honor the extended warranty they sold me and not to harm anyone else.

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