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Exclusive: The Stunning JFK Airport Baggage Scandal; 200 Thefts Per Day

Sources: Baggage Handlers, Jetway Workers, Security All In On Ongoing Scam

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JFK Airport

Passengers walk towards Terminal Three of John F. Kennedy Airport. (credit: Andrew Burton/Getty Images)

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NEW YORK (CBS 2) — Think twice before you check your luggage at John F. Kennedy International Airport.

Cash, jewelry, electronics and other valuables are being stolen from passengers’ baggage at a staggering rate.

It’s happening as a result of inside jobs that aren’t being stopped, CBS 2’s Marcia Kramer reports exclusively.

All Rita Lamberg has left is an empty jewelry drawer and pictures of the $160,000 worth of watches, rings and necklaces that were stolen from her baggage at JFK Airport.

“I am so sick. This is a lifetime, a lifetime of my savings,” Lamberg said.

But Lamberg isn’t alone. Law enforcement sources told Kramer that thefts at the airport have increased at a staggering and alarming rate. There are now more that 200 a day — and that’s every day. Baggage handlers, jetway workers and even security people are all in on the ongoing scam to steal you blind.

“The belly of the airplane has become like a flea market for airport employees. They go in there and go through all the luggage unencumbered, unchecked,” JFK security lawyer Kenneth Mollins said.

Mollins is representing Lamberg as she tries to get reimbursed by the airline. Former NYPD detective Frank Shea was hired by other clients who were also ripped off at the airport. They both said the theft problem at JFK is a nightmare that is going unchecked.

“What we’re seeing out there is that really anything that isn’t nailed down is being stolen and for that matter I would caution, some day, if there weren’t tires missing from an aircraft,” Shea said.

Sources told Kramer that one of the things that makes the thieves so successful is that they engage in luggage profiling. They go after the most expensive luggage, but they also check out where you come from. So if you live in Scarsdale or Muttontown or North Woodmere you’re more likely to have your bags opened and possibly things stolen.

“It’s really occurring on the tarmac or as it’s being loaded onto the aircraft,” Shea said.

Once they’ve found the goodies, Shea said there are many ways to make off with them.

“Sometimes they get loaded into the back of one of the vehicles out at the airport. They’re searched through. They can be discarded as rubbish. Other times they are leaving the airport grounds,” Shea said.

In other words, thieves steal your bags, but as a passenger you never find that out. The airlines say they are lost in transit.

“The airlines don’t want to report these thefts because it’s bad for business,” Mollins said.

And they don’t want to talk to reporters about it because even if your luggage isn’t stolen you could still be a target.

“Fares go up clearly because of this. It’s a cost of doing business. They pay out and they hide the fact that these items are stolen,” Mollins said.

Most travelers have no idea what’s going on.

“You now scared the hell out of me,” said Sutton Place resident Louis Polk.

“I’m surprised. I didn’t know it was so, so bad,” added Rosana Perez of the Bronx.

And every time Lamberg looks into the emptiness of her jewelry drawer she said she feels, “heartbroken. I can’t believe it happened to me.”

The Port Authority, which owns JFK, said that workers are fingerprinted and given background checks though the FBI database.”

Even so, the agency said it’s going to install more cameras around the airport to help combat the problem Kramer has exposed.

Experts said that what really needs to happen is for the Federal Aviation Administration to tighten standards and for airlines to consider putting cameras in the belly of their planes.

Please offer your thoughts in the comments section below. …

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  • Aloha

    As a retired airline worker ( I’ve worked at all three NYC airports ) I’ve seen the best become corrupted, theft of baggage has always been a problem with Travelers and easier with each passing year for the TSA and airlines and airline contractors. Those bags that you pay a fee for are the easiest because they are opened in area controlled only by the TSA. You can figure out the rest. More and more stupid people fly every year, people who shouldnt be boarding a bus get on planes with their bags locked and loaded…leave your stash at home.

    • BMO

      Because it’s the fault of the traveler.

      Go blame the victim somewhere else, you twit.

    • sugvandersloot

      The “Best” are incorruptible, Don’t make excuses for low lives and thieves.

  • rocker90

    stop hiriing thugs

    • murk

      Hire a better class and that will cost you. THe public has already shown it will take a 50% cut in service and comfort to save 5$ on the way to Florida. You get what you pay for!

  • matti rinta-tuuri

    It is not just JFK. Take a flight with international connection from LGA and it is all gone when you arrive.
    mr

  • doc in NJ

    just a thought….

    even before travel became not so joyful or adventurous an event, I would always carry valuables close to the vest (in carry-ons).

    Who checks $160K of jewelry in luggage?

  • Sheesh

    It’s amazing how much trouble you have to go through just to travel these days.

  • Jerry O’Mara

    I’ve said it more than once or twice while standing in line waiting to remove my shoes,religious metals and my 9/11 memorial bracelets with the names of NYC Firefighters killed on that terrible day I should be checking you out not the other way around.nice job by KenMollins, Jerry O’Mara retired F.D.N.Y.

    • NYCsewer

      enough with the 911 hero crap

      • Enough

        right on.

      • Scott

        TOTALLY !

        • Rudy Giuliani, President of 9/11

          C’mon, guys!

    • artemis133

      Thank you, Mr. O’Mara. It was a terrible day, and the first responders that day are (and were, RIP), heroes. Ignore the other twits that replied with derision or sarcasm.

  • BOBSEE60

    If all that luggage is stolen each day, law enforcement should be able to set-up a “sting” operation using profile luggage implanted with tracking devices and other detection equipment (ie) radio transmission, etc, etc, etc… Or hire Henry Hill (Goodfellows) as a consultant to shown authorities how the baggage is being ripped off.. LOL.

    • doc in NJ

      Fabulous!! We’ll get a reality TV show to watch the TSA fight with the cops, see what those x-rays really reveal, all that stuff. Cool beans!!

  • yo

    Or…all you have to do is not use expensive luggage. And why would you anyways?

  • Buttbisquit@hotmail.com

    I came back from Argentina loaded with expensive leather goods and a carton of cigarettes. The only thing that was stolen was the $11 carton of cigarettes.

    Need I say more ? It has GHETTO CLOWNS written all over it.

    I carry my cash with me through the metal detector while my eyes are GLUED to the xray machine and my bag. Try talking to me…doesn’t matter my eyes are GLUED to the Xray machine.

    Ghetto Clowns thugging up on good citizens in the name of security.

    Nonsense.

  • Robert A. Rosenberg

    I put the blame firmly in the laps of the clowns working for TSA. Bags have locks for a reason and TSA should either inspect your bags in front of you (and then allow you to lock them) OR if they “inspect” out of your sight lock every bag that has a non-key lock (ie: Those with combination locks with they can just spin to change the settings on). While this will not deal with the bags that are stolen, it will prevent them from just being opened and looked though (since after TSA is done with them they are sent on to the thieves UNLOCKED).

  • cynicalpeaches

    Thank you for the warning.

    I plan on visiting New York City later this year, and fortunately it’s just for a short vacation and I won’t even need expensive clothes. I’ll take as little as possible, and before going to the airport to return home I’ll arrange to have some of the items shipped.

    We shouldn’t put much faith in promises to deter theft. We can consider ourselves fortunate if we can take precautions ahead of time to protect ourselves.

  • Traveler

    Union workers doing wha they do best.

  • Traveler

    Union workers?

    • Bullett

      I hate to break your bubble “Traveler” but most if not all of the thefts reported are from low cost, low budget carriers that pay their employees minimum wage. If you were in this pay category, what would you do to supplement your income? Another reason for this is poor management and oversight by the higher ups that don’t care, except for their bonus and profits. So; by adding camera’s I can tell you, it will not work. Best solution and advice to any traveler, always keep valuables & prescriptions with you at all times. If it’s your clothes your worried about, take out travelers insurance and/or additional baggage insurance incase your luggage does not arrive with you at your destination, with the exception of returning home. In closing, if you want to know why I know these things, its because I’m a retired airline employee who knew what airline travel was like back in the 60’s.

  • Old Man Peabody

    Whats all the fuss? The main focus is on YOU the traveler. While they’re sizing you up and feeling around inside your pants, their best bud around the corner is stealing from your checked bag while all while some other fool is barking out ridiculous orders at you to stand still, move quickly, take off your shoes blah blah blah….

    When is this going to end? We are not the criminals here. We are business travelers, vacationers, tourists, students who will never allow a plane to be taken the way it was again. I know we can’t go back to the ’70′s or even the ’80′s of air travel but this is something that TRULY was better back then. (Well, except for the smoking in the back of the cabin). but you went through security in a minute or two, got aboard the plane, the PLEASANT “stewardess” was much more congenial and a lot less of a royal pain, you had a nice meal with real silverware even in coach, and you flew, for the most part, in peace and quiet to your destination. If your bags didn’t arrive, they most likely really were lost or misrouted and items for the most part, were not stolen.

    Ahhhh good time, good times……

    • us citizen

      I agree

  • DP

    Can’t control it, then shut it down.

    • Brandon

      you sound like you are one of the thieves

  • Texas Pete

    Yes of course, don’t be so stupid as to put 160 K of stuff in your luggage. Why?! You should be able to put anything in your luggage without it being stolen! But of course you can’t. They steel anything that is not nailed to the floorboards. A very, very sad state of affairs. And nobody is doing anything about it. Are they the same people that check you out to see if you are a terrorist? Grim, sorry Crim.

  • mike quill

    And if the camera is bolted to the plane, that gets taken as well. 8-)

  • Debra

    I can’t believe that the FBI or any other law enforcement agency is stupid enough to believe that just because someone passes a criminal background check that they are honest. There are plenty of crooks who are just smart enough to have never gotten caught.

    • yo

      real criminals dont get caught

  • Debra

    I can not believe that the FBI believes that just because someone doesn’t have a criminal background, that they are honest. They obviously have been smart enough just not to have gotten caught.

  • cargo too

    That is not counting what some steal in the cargo areas.

  • Jill GS

    Why would someone carry and check $160,000 worth of jewelry on a flight??
    I am sure the baggage handlers are aided by the xrays of the luggage as part of “security”. There should be cameras behind the scenes at the airport to make travelers feel more secure as they travel. We are subject to ever intrusive security evaluation. It is the least we can expect of baggage handlers, TSA , etc.

    • Ken Mollins, Esq

      The airlines forced her to check her carry on when they learned it had valuables. She tried to remove the jewlery from the bag but was stopped by airline personell. There is a community of criminaluity at the airport and each part helps the other to steal.

      • RB Esq

        I hope these thieves are civilly and criminally screwed by the time you’re done. Keep up the good fight. Although, I don’t get why you’re commenting on the message boards!

      • Katherine

        Cute story. But not true. More than likely, she was trying to carry on a steamer trunk sized bag that no way in **** would fit under the seat or in the overhead compartment and THAT is why they told her she had to check it. Not because it was valuable stuff. If she had done a little research before her flight and packed a little less crap, this wouldn’t have happened. She could have put all of her jewels in her purse, kept it with her and checked her undies and jammies like everyone else. Voila, no problem. I smell a gold-encrusted rat here.

    • J Doe

      EXACTLY what I was thinking. Something does not smell right with her case. In these times I would not doubt she is engaged in some fraud to recover some money.

      Either that or she is in fact the dumbest person alive. I personally carry 100-200k dollars in cash in my checked bags.

  • Rennie

    To that woman who lost $100,000 worth of watches and jewelry: well, madam, if you’re stupid enough to put valuables in your checked bags, what do you expect? I never ever check anything but clothes and makeup, and I always make sure all my money, electronics and jewelry are still in my carryon, even, after TSA gets through with it…hey, they don’t trust me, why should I trust them?

    • steve

      You are so right…some people are just so naive to think the airport is ‘crime free’
      and the story of putting 100,000$ worth of watches in your luggage is pretty amazing LOL (Sounds like a scam-orama for all)

  • Marianne

    I think it’s disgusting for the amount of money they charge you to fly and they can’t ensure your luggage will arrive in one peice, if at all!! I think the FBI should investigare this!

  • carlbarry

    Great. I live in North Woodmere! I guess I should change my address on my luggage tag to “Valley Stream,” which is my Zip code.

  • pds

    Cameras in the planes? They’d steal them too.

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