GLEN ROCK, N.J. (CBSNewYork) — Some New Jersey families were on the verge of seeing the light at the end of the tunnel Tuesday night after eight days without power.

PSE&G crews worked to restore electricity that had been knocked out when several huge trees fell and snapped power lines during Hurricane Sandy.

“Whoever Mr. PSE&G is, come here and flick the switch , let’s get it going, we’re ready,” Glen Rock resident Terry Streaser told CBS 2’s Derricke Dennis.

PSE&G workers gave CBS 2 an inside look at what it takes to restore power to families like the Streaser’s in the aftermath of a massive storm like Sandy.

“We’re all frustrated, unfortunately the storm was very, very large. If you’re an isolated incident on a block, we apologize, we ask your patience and forgiveness,” said Mark Kahrer a Restoration Service Manager with PSE&G.

With a long list of work to be done and Nor’easter threatening on Wednesday, isolated outages were at the bottom of a long line of priorities, officials said.

For families like the Streaser’s that information was understandable but not necessarily welcome.

“That’s difficult for me to hear, that we’re not the priority. Life goes on,” Susan Streaser said.

PSE&G told CBS 2 that 87 percent of customers affected by Sandy have had their power restored.

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