NEW YORK (CBSNewYork) — Metro-North has heard the complaints from its customers. Now the commuter railroad has introduced a new schedule aimed at ensuring its trains depart and arrive on time.
“We hope they’ll notice the trains are becoming more reliable,” MTA spokesman Aaron Donovan told WCBS 880’s Monica Miller.
Under the new timetables, which take effect Sunday, 96 percent of Metro-North’s passengers traveling into New York City on Monday morning will have a shorter commute by a few minutes, Donovan said.
“Our schedulers have looked very carefully at station arrival and departure times at all of the stations to assess when the trains were arrivng at each station to see whether the existing schedule was accurate, and they’ve made adjustments based on the observed times we’ve seen,” he said.
LINK: Metro-North Timetables
Donovan said train times on all three lines — Hudson, Harlem and New Haven — are being adjusted to better reflect the reality of track speed while construction work is taking place.
“When a train says it will arrive, we hope the new schedule will better allow us to make that arrival time,” he said.
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