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PSEG Long Island Warning Customers About Payment Phone Scam

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UNIONDALE, N.Y. (CBSNewYork) – PSEG Long Island is warning customers about payment scams that are targeting residents and businesses.

As part of the scam, someone claiming to work for the utility calls customers and threatens to turn off their electricity if they don’t use cash to buy a Green Dot MoneyPak card to pay their bills.

Spokeperson Jeffrey Weir said by law, the company has to give customers notice before turning off electricity.

“We would never demand payment immediately and shut somebody off so if that ever happens to a customer, they should take as many notes as they can about the call and share those with law enforcement and also give us a heads up so we can run it through our security team as well,” Weir told WCBS 880’s Sophia Hall.

PSEG Long Island says in recent weeks, there has been an increase in the scam targeting small businesses.

Weir said in many cases, customers who fall victim to the scam do not realize it until the next billing cycle when they see no payment has been made to their accounts.

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