NEW YORK (CBSNewYork/AP) — Macy’s has agreed to pay $650,000 to settle allegations of racial profiling at its flagship store in Herald Square.
Under the agreement signed Tuesday with Attorney General Eric Schneiderman, the company will adopt new policies on police access to its security camera monitors and against profiling, further train employees, investigate customer complaints, keep better records of detentions and report for three years on its compliance.
Schneiderman said the settlement should help ensure customers are treated equally regardless of race or ethnicity at the retail giant’s 42 department stores statewide.
“It is absolutely unacceptable — and it’s illegal — for anyone in New York to be treated like a criminal simply because of the color of their skin,” Schneiderman said.
Schneiderman said the company has revamped its training programs, entered into a set of model procedures and agreed to pay for a monitor, WCBS 880’s Peter Haskell reported.