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911 emergency system

This cutting edge computer system has helped Jersey City Medical Center reduce its EMS response times to second fastest in the country. (Photo: CBS 2)

Exclusive: Jersey City Medical Center’s EMS Response Times Elite Nationally

In one city in New Jersey you have a better chance of surviving cardiac arrest. Officials say it’s all because of a computer.

08/06/2013

A Suffolk County Police Cruiser - File / Photo: Mike Xirinachs / WCBS 880

Suffolk County Struggles To Resolve Software Glitch In New 911 System

The problems have forced police officers and operators to record emergency calls with pen and paper

06/16/2011