One day after Quinn blasted the 911 response time, she met with FDNY Commissioner Sal Cassano and Deputy Mayor Cas Holloway.
After Ariel Russo was struck by a speeding SUV while walking to pre-kindergarten with her grandmother, there was a four-minute delay before EMS was dispatched.
The emails obtained by CBS 2 were written a day after the death of 4-year-old Ariel Russo, who was killed in a car accident on the Upper West Side.
Katia Gutierez was wheeled out on a stretcher from St. Luke’s Hospital on Wednesday. The fact that she was going home was a sign of progress, but the emotional setback she will face is almost unbearable.
Emergency dispatchers, firefighters and EMS workers say the city’s new $2 billion modernization of its 911 system, which includes using new technology and a new backup call center, is unreliable.
In the wake of the death of a 4-year-old girl on the Upper West Side, the City Council will hold a meeting Monday on reported glitches with the 911 system.
Documents obtained by CBS 2 show delays in calls coming to EMS ranging from minutes to hours. One delay was two and a half hours and another was five hours.