Better Business Bureau

FILE -- Omega Mckenzie gets into a moving truck moments before leaving for Atlanta, Georgia from Brooklyn. (Photo by Spencer Platt/Getty Images)

Better Business Bureau Offers Tips For People Hiring Movers

New York’s Better Business Burea wants to make sure everyone moving gets a fair deal.

05/18/2015

(Credit: CBS2)

Seen At 11: Seller Beware: Some Online Electronic Trade-In Sites Don’t Deliver What They Offer

You’ve probably heard about the various websites that will give you cash for your old electronics, including cellphones– but sellers beware.

03/25/2015

A scam email to trick customers out of their personal information. (credit: FedEx)

Experts Warn Of Scam Emails About FedEx Shipments

The emails say a parcel was unable to be delivered, or ask recipients to update their passwords.

12/02/2014

Experts say these purported Ebola protection kits amount to a scam. (Credit: CBS 2)

Experts: Scammers Are Exploiting Ebola Fears

With the death toll from the Ebola virus now having topped 4,000 people – including one fatality in the U.S. – consumer advocates have been warning of scams that take advantage of people’s fears about the disease.

10/10/2014

Fake tech support operators are calling computer users in an effort to hack their computers. (Credit: CBS 2)

Seen At 11: Old Computer Hacking Scam Back With A New Twist

When Sandra Seip’s phone rang at 11 p.m., she couldn’t believe the person on the other end of the line was calling about her computer, saying the matter was urgent.

09/05/2014

The Better Business Bureau. (Credit CBS 2)

Scammers Posed As Better Business Bureau In Attempt To Rip-Off Desperate Job Seekers

The consumer group is known for protecting people from all sorts of scams, but it recently became the victim of one.

05/27/2014

A smartphone (credit: CBS 2)

Seen At 11: Don’t Fall Victim To The One-Ring Scam

People from all over the world are talking about it online, and in the U.S. the Better Business Bureau has issued a warning; don’t call back, or else.

03/17/2014

MetLife Stadium preps for Super Bowl XLVIII as seen from Chopper 880 on Jan. 8, 2014. (credit: Tom Kaminski/WCBS 880)

Better Business Bureau: Beware Of Super Bowl Scams All Over The Place

When it comes to purchasing Super Bowl tickets, the Better Business Bureau is urging that the buyer beware. A serious scam is out there threatening to hit those looking to go to the big game in East Rutherford, N.J., next month.

01/14/2014

If you get a letter like this in the mail, contact your state's attorney general or the Better Business Bureau immediately. It's a scam targeting senior citizens across the country. (Photo: CBS 2)

Seen At 11: Don’t Fall Victim To The ‘Mail Trap’

Here’s a new warning about another scam that could show up on your door step. An official looking letter arrives in the mail saying you owe fees — and if you don’t pay up, you may face jail time.

01/10/2014

People carry shopping bags along Broadway  in New York City. (Photo by Spencer Platt/Getty Images)

Retailers Hoping To Draw In Shoppers With Post-Holiday Sales

Experts say items already marked down 70 percent before the holiday may now be slashed another 30 to 50 percent.

12/26/2013

Holiday shopping tips to help you with customer service.  (Credit: CBS 2)

Holiday Shopping Tip: Don’t Be A Scrooge To Your Customer Service Rep

Holiday time is shopping time, but it’s also complaining time. And making returns and dealing with customer service can turn anyone into a Scrooge.

12/20/2013

College Money Matters (credit: CBS 2)

Seen On CBS 2: How To Avoid Scholarship Scams

They are scams that cost the public millions of dollars a year. Companies are preying on parents and students, tricking them into thinking there’s an easy way to pay tuition.

03/26/2013

Experts say be on the lookout for text massage scams during the holiday season. (Photo: CBS 2)

Don’t Get Caught By The Biggest Scams Of The Holiday Season

The holidays can bring out the best in people, but consumer advocates warn they are also bringing out the worst — from charity scams to bogus holiday e-mails phishing for your personal information.

12/07/2012

Israeli airliner EL-AL aircrafts (Photo credit: JACK GUEZ/AFP/Getty Images)

El Al To Honor All Tickets Purchased In Pricing Glitch

In all, about 5,000 tickets were sold before the error was fixed. El Al blamed an outside contractor for the mistake.

08/09/2012

Custom rosary fraud

Distraught Families Outraged By Alleged Fraud By Custom Rosary Maker

Grieving families say they’ve been dealt another blow — by a person trusted to make keepsakes of their lost loved ones. They say the custom rosaries were promised but never delivered.

04/30/2012

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