Commuter Action Group
Metro-North’s new president told New Haven line commuters to expect a smoother morning commute when new train schedules are released next month.
Many respondents said they noticed no improvement over the last few months and the most common complaint was late trains.
Jim Cameron says the Commuter Action Group is encouraging commuters to immediately report problems such as late trains and lack of heat directly to the railroad and copy the complaint via email to their elected official. Complaints will also be tweeted to Metro-North and elected officials.