customer service

Telephone Handset (file / credit: clipart.com)

City’s 311 Hotline Has Record Year In 2014

Mayor Bill de Blasio says New York City’s customer service hotline had its busiest year ever in 2014.

01/08/2015

Bogus Verizon Bill

Ask Asa: Solving Payment Problems With Verizon

Donald Seeley wanted to become one of Fios Video’s 4.4-million customers. But when he tried to sign up nothing was done, no service, no installation, not a single screw or nail.

05/30/2012