Joann Hilman-Payne

Man answers call at call center. (file/credit: Spencer Platt/Getty Images)

Emergency Dispatcher Praised For Spending Hours Trying To Track Down Stroke Victim

Dispatcher Joann Hilman-Payne took the call around 1 p.m. Monday and kept the line open until medics found the woman around 8:30 p.m.

06/16/2013