De Blasio Launches 'Miss Manners' Approach To Improving NYPD's ImageMayor Bill de Blasio’s administration has a plan to improve police-community relations. It includes asking officers to address people as "sir" or “ma'am," be patient and avoid such things as gum chewing and using a cellphone.

More From CBS New York

CAMPAIGN 2016
Get Our Morning Briefs

Listen Live