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Pledge to Customers

Morning rush commuters in Mineola the morning after a lightning strike knocked out power and stranded commuters for hours. (credit: Mona Rivera/1010 WINS)

MTA Makes A Formal Pledge To LIRR, Metro-North Riders

A clean environment, safe ride, accurate and timely information and courteous employees are just a few of the promises the Metropolitan Transportation Authority is making to rail customers in their new commuter bill of rights.

2012/01/23

Morning rush commuters in Mineola the morning after a lightning strike knocked out power and stranded commuters for hours. (credit: Mona Rivera/1010 WINS)

LIRR Pledges To Keep Riders Informed And Moving During Major Disruptions

The Long Island Rail Road is promising to do better by its commuters following last month’s lightning strike that knocked out service and stranded thousands of riders for several hours.

2011/10/24

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