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Rebecca Sherman

Emergency workers remove a dead body from the wreckage after a Metro-North commuter train derailed just north of the Spuyten Duyvil station December 1, 2013 in the Bronx borough of New York City. Multiple injuries and at least 4 deaths were reported after the seven car train left the tracks as it was heading to Grand Central Terminal along the Hudson River line.  (Photo by Christopher Gregory/Getty Images)

911 Dispatchers Mistook Deadly Metro-North Derailment For Fire, Records Say

New evidence revealed Thursday evening indicated that the problems with the New York City 911 system are worse than previously thought.

05/22/2014