Baltimore Ravens tight end Mark Andrews helps save a woman's life on a Southwest Airlines flight
WJZ spoke with the passenger who posted about what he witnessed when a woman had a medical emergency mid-flight and the Ravens star stepped up to help.
WJZ spoke with the passenger who posted about what he witnessed when a woman had a medical emergency mid-flight and the Ravens star stepped up to help.
The $140 million agreement includes a $35 million fine, stemming from the nightmare last holiday season when Southwest canceled thousands of flights and stranded more than 2 million travelers.
The ground stop delayed more than 1,500 flights on the East Coast due to a technical issue.
Discount carrier said "firewall failure" caused it to temporarily pause all flights Tuesday.
The proposed legislation also includes a limit on fees for baggage and seating.
The airline is upgrading its current crew scheduling software rather than replacing the entire system.
The airline canceled more than 16,000 flights during the busy Christmas travel week.
Southwest's flight fiasco over the holidays is expected to cost the airline hundreds of millions of dollars.
Losses from refunds and cancellations exceed net profit Southwest made in first nine months of year.
After weeks of travel headaches, some lawmakers want to give travelers a bill of rights when they fly. Thousands of canceled flights left many people stranded, especially Southwest customers. CBS2's Ali Bauman explains.
This comes after Southwest canceled thousands of flights and stranded passengers last week.
After last week's air travel meltdown, some lawmakers are now calling for passengers to have more rights.
The plan would protect passengers following last week's Southwest Airlines meltdown.
The airline canceled another 2,300 flights Thursday before returning to normal operations today. CBS2's Christina Fan has the latest from LaGuardia Airport.
Carrier expects to resume normal operations Friday after canceling more than 13,000 trips following the huge winter storm.
Southwest Airlines' scheduling software caused a "snowball effect" after initial weather-related disruptions, a pilot said.
A big part of the misery is the mountains of luggage piled up at airports that were hard hit with bad weather.
Embattled carrier on Thursday cancels more than 2,000 additional flights, as airline executives offer profuse apologies.
Southwest Airlines is now facing a federal investigation after canceling more than 15,000 flights in the past holiday week. The nightmare continues for tens of thousands of passengers trying to find another way to their destinations or still waiting for their luggage. CBS2's Jessi Mitchell reports.
The airline canceled thousands more flights Wednesday, and many who did make it to their destinations arrived without their luggage. CBS2's Jessi Mitchell has more from LaGuardia Airport.
The lines shortened significantly Tuesday as the travel mess started to get sorted out.
The travel nightmare is not over for some passengers just yet. CBS2's John Dias reports from LaGuardia Airport.
Southwest Airlines is struggling to fix its operation after the winter storm. The company canceled more than 60% of its flights Tuesday and Wednesday, leaving travelers stranded. CBS2's Jessi Mitchell has more on the latest efforts to get planes moving again.
The stunning move left shocked passengers stranded at the airport. At LaGuardia airport, some passengers were sleeping on benches Tuesday morning. CBS2's Elijah Westbrook reports.
The airline canceled 70% of its flights Monday, and the feds want to know why. CBS2's Elijah Westbrook reports.
Which book should we read next: "Becoming Madam Secretary" by Stephanie Dray, "Finding Margaret Fuller" by Allison Pataki, or "Sylvia's Second Act" by Hillary Yablon.
Players in Long Island's first flat track roller derby league are preparing for the upcoming season, but it could be in jeopardy because of Nassau County's ban on transgender athletes.
A group of minority developers is leading a $166 million project to renovate three NYCHA buildings in Washington Heights.
There was an explosion of emotions when the Columbia Lions found out they were headed into March Madness for the first time in program history.
Overnight, a 19-year-old was taken into custody for questioning as a possible second shooter in the case.
Players in Long Island's first flat track roller derby league are preparing for the upcoming season, but it could be in jeopardy because of Nassau County's ban on transgender athletes.
A group of minority developers is leading a $166 million project to renovate three NYCHA buildings in Washington Heights.
There was an explosion of emotions when the Columbia Lions found out they were headed into March Madness for the first time in program history.
Overnight, a 19-year-old was taken into custody for questioning as a possible second shooter in the case.
Only a few more than 80 licensed stores have opened since the law was signed three years ago, while there are thousands of illegal cannabis shops operating.
Sun will mix with clouds today, as it's breezy and much cooler than yesterday. Highs only around 50.
Today will be our last day of spring-like warmth for a while, with temperatures reaching the low 60s.
Highs will be well above average Saturday and could top out in the low 60s - a great day for the NYC St. Patrick's Day Parade!
We'll see isolated showers on and off today, while temperatures stay mild with highs in the 60s.
Today will be mostly sunny and warmer than yesterday, with highs around 70 for an early taste of May.
It comes just after a $54 million increase in state aid.
Sun will mix with clouds today, as it's breezy and much cooler than yesterday. Highs only around 50.
Rick Pitino on being left out: "We're not going to gripe. We're not gonna say we got screwed. None of that helps."
Today will be our last day of spring-like warmth for a while, with temperatures reaching the low 60s.
Officials said the roof collapsed on top of the firefighters working inside the structure on Grand Street.
Players in Long Island's first flat track roller derby league are preparing for the upcoming season, but it could be in jeopardy because of Nassau County's ban on transgender athletes.
Jenner, who won the 1976 Olympic men's decathlon before coming out as transgender, said the future of sports is at stake.
Authorities say Amanda Wallace was caught stealing beauty products from a CVS in Lindenhurst.
Today will be our last day of spring-like warmth for a while, with temperatures reaching the low 60s.
Highs will be well above average Saturday and could top out in the low 60s - a great day for the NYC St. Patrick's Day Parade!
Only a few more than 80 licensed stores have opened since the law was signed three years ago, while there are thousands of illegal cannabis shops operating.
Jenner, who won the 1976 Olympic men's decathlon before coming out as transgender, said the future of sports is at stake.
A former police colleague said Adams demanded oral sex in exchange for his help with an employment issue in 1993.
Former President Donald Trump has until March 25 to obtain a bond to secure $464 million judgment against him as he appeals his New York civil fraud case.
Child care advocates are asking the mayor to reverse the $400 million in funding cuts to the city's universal pre-k and 3-k.
Dr. Nidhi Kumar is On Call for CBS New York to break down the most common sleep disorders.
Payments and procedure authorizations are at a standstill and it's having a real impact on lives.
The 910-page report on the COVID pandemic faults planning, communication and decision making in Trenton and Washington, D.C.
It was a day of confusion after almost a dozen ambulette companies stopped transporting Medicaid patients in a bitter dispute over reimbursement rates.
With expanded screening, treatment and vaccination, experts believe cervical cancer can be completely eliminated.
He'll play more than a dozen concert dates in the newly refurbished theater.
A second man is charged in connection with the 2005 theft of ruby slippers worn by Dorothy in "The Wizard of Oz".
Celine Dion said in her post that March 15 was International Stiff-Person Syndrome Awareness Day.
Climate protesters used a pivotal townhall meeting scene to inject some action of their own on Broadway.
Actor Olivia Munn said on social media she's had four surgeries in the last 10 months, including a double mastectomy, since being diagnosed with breast cancer.
Players in Long Island's first flat track roller derby league are preparing for the upcoming season, but it could be in jeopardy because of Nassau County's ban on transgender athletes.
There was an explosion of emotions when the Columbia Lions found out they were headed into March Madness for the first time in program history.
Jenner, who won the 1976 Olympic men's decathlon before coming out as transgender, said the future of sports is at stake.
Minute Media, an Israeli digital media company, secures rights to publish Sports Illustrated and will continue to put out a print edition.
Rick Pitino on being left out: "We're not going to gripe. We're not gonna say we got screwed. None of that helps."
A group of minority developers is leading a $166 million project to renovate three NYCHA buildings in Washington Heights.
Fire marshals said the five-alarm blaze in Sunnyside was set accidentally by a contractor. Tenants in more than 100 units were displaced.
The 12th annual Brain Fair brought out hundreds of kids to get hand-on experience learning about the most complex organ.
After their landlord wanted to double the price of their rent, tenants at 700 East 134th St., fought back and purchased the building.
Alex and Bessie Kuravsky put their bouncing baby boy to sleep and woke up to an unthinkable tragedy in their Brooklyn apartment.
The 50th Annual Village Halloween Parade drew massive crowds, celebrating the theme "Upside/Down:Inside/OUT."
As much of the northeast experiences heavy rains, parts of New York City are beginning to flood.
Thousands of people flooded Union Square on Friday for a PlayStation giveaway promoted by livestreamer Kai Cenat.
A crane went up in flames high above Manhattan, then partially collapsed onto the street below.
The Grammy Award winning singer who graced the stage for generations died at the age of 96.
Determined women take center stage in this next round of books to choose from.
CBS New York's Chris Wragge will be live at the Long Island high school this Friday morning.
CBS New York's First Alert Weather team has the latest weather forecast.
Officers shot and killed a 20-year-old man last night who they say was firing at people in the neighborhood. CBS New York's Elijah Westbrook reports from East Flatbush.
CBS New York's Maurice DuBois sits down with Jam Master Jay's sons to talk about the trial and their father's legacy.