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That was one of the findings in a performance analysis obtained by The Star-Ledger of Newark that was circulated during meetings led by TSA Area Director Jim Blair on Thursday.
The newspaper reported that Newark-based managers acknowledged a series of embarrassing lapses produced what they described as “a lack of faith in our ability to provide world class security” in travelers’ minds.READ MORE: Roofing Students Help Build Home For New Jersey Family In Need
The report said “understaffing, complacency and lack of focus,” along with a lack of direction, poor communication and checkpoint design contributed to the decline in security.
The managers proposed changes in training and accelerating hiring to boost staff to handle labor-intensive full body scanners that were installed last fall.
Have you noticed any changes in security at Newark Liberty? Let us know below…MORE NEWS: New York City Announces $50 Million 'Community Care Plan' To Expand Senior Services
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