TRENTON, NJ (CBSNewYork) — New Jersey’s utility companies have been slammed in a new state report.

Hundreds of thousands of customers lost power during Hurricane Irene in August and again during the freak October snowstorm.

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Some people were in the dark for more than a week.

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The report says PSE&G, JCP&L, Atlantic City Electric and Rockland Electric must take immediate action to improve performance during outages.

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That would include adding staff during storms and using social media to reach out to customers.