HAUPPAUGUE, N.Y. (CBSNewYork) – A Suffolk County 911 operator assisted as a woman helped deliver her granddaughter.

As WCBS 880’s Sophia Hall reported, 911 operator Christine Hogan got a call from a woman saying her daughter was in labor.

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Hogan said she realized the baby was not going to wait for emergency crews to arrive, so she walked the mother through delivery step by step.

She said the call was quick and full of joy.

“It happened so fast, I’d say from the time the baby started presenting to full delivery was about a minute and a half,” Hogan told Hall.

Hogan said the best part was when she heard the healthy baby girl crying.

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“The mother was very calm, very helpful. The girl delivering was also very calm, not much noise or screaming in the background,” said Hogan. “And the baby came right out, we were able to open up the airway quite fast.”

Hogan said she told the mother to use a shoe lace to tie the umbilical cord.

“Out of all the trauma that we take, it’s very good to take a joyful and happy call,” she told Hall.

Earlier this week, Nassau County police helped deliver a baby while the new mom was out running errands and didn’t have time to get to the hospital. In that case too, the baby girl couldn’t wait to make her grand entrance.

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