NEW YORK (CBSNewYork) – The New York City Department of Education monitored multiple bus routes Tuesday morning after hundreds of special needs students were either not picked up of left stuck on buses for hours on Monday.

As WCBS 880’s Marla Diamond reported exclusively, several children were left standing at the curb Monday or had to endure two-hour bus rides because drivers were assigned to new routes that they weren’t familiar with.

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Shira Scott Thomas’ 17-year-old daughter never made it from the Bronx to her school for children with special needs on Roosevelt Island.

“I called our former matron and she told me that she and her driver are on a new route in Brooklyn and that they were lost and probably everyone else is lost, that they just showed up to work and were informed that they had new routes,” she told Diamond.

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Another parent drove his son to school on Monday when the bus never showed. Adrian Herzfeld said he was never told a new company was taking over.

“They should’ve done their work. We had a week off, could’ve sent something in the mail or they could’ve just called us up,” he told Diamond.

DOE spokeswoman Marge Feinberg in a statement said routes were readjusted and monitors were at the bus yards to smooth the transition Tuesday morning.

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