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App Allows NYC Tenants To File Heat Complaints

NEW YORK (CBSNewYork/AP) -- New York City residents can now file heat and hot water complaints with their mobile devices.

City officials announced Thursday that an updated 311 mobile application is available for download for both iPhone and Android devices.

Residential building owners are required to provide tenants with hot water year-round, and heat when the outdoor temperature warrants it.

The app was launched by the city's 311 hotline, technology and housing departments.

Complaints also can be filed online at www.nyc.gov/311.

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