SOUTH PLAINFIELD, N.J. (CBSNewYork/AP) — Gov. Chris Christie made a special trip to help a New Jersey teen replace a damaged driver’s permit after his mother pleaded for help.

Christie escorted 17-year-old Isaac Pilato and his mother to the state Motor Vehicle Commission office in South Plainfield Thursday.

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Minutes later, the teen bounced out of the MVC office with a big smile and a new learner’s permit.

“I can guarantee that the people who work in that place will not forget that I was here and won’t forget that I might come back,” Christie told reporters, including WCBS 880’s Peter Haskell.

Stacey Pilato called into Christie’s monthly “Ask the Governor” radio show on New Jersey’s 101.5 FM Wednesday night and told Christie she has no luck replacing the permit that got damaged in the wash when her son left it in his jeans.

She told the governor she went to five MVC locations and couldn’t get a replacement.

Christie said he’s going to look into why she had so much trouble.

“I’m going to get to the bottom of why some of these things happen, and talk with the folks in leadership at MVC,” Christie said. “If I feel like there’s any action I need to take, I will.”

Christie initially joked he should have the MVC commissioner deliver the permit. But then the governor decided to go. The governor told the woman “we may actually get some action here.”

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