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Optimum Says Service Starting To Come Back Online After Widespread Outage

NEW YORK (CBSNewYork) – Optimum says its service is starting to come back online after thousands of customers were left without internet, phone or cable Friday night.

The company reported a widespread outage that affected parts of New York, New Jersey and Connecticut.

MORE: Thousands Of Optimum Customers Without Internet & TV Service, Police Say Stop Calling 911 To Report It

Some police departments sent text alerts to residents.

Ossining Police in Westchestr County posted on Facebook, "please don't tie up our lines to ask when your TV will come back on. We need those free for actual emergencies."

Yes, the interweb is down. And the television. Some of our neighboring jurisdictions have lost phone service. We're...

Posted by Ossining Police Department on Friday, September 6, 2019

Saturday morning, Altice spokeswoman Lisa Anselmo said crews "worked around the clock" and service under the company's Optimum brand is returning to normal.

(© Copyright 2019 CBS Broadcasting Inc. All Rights Reserved. The Associated Press contributed to this report.)

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