NEW YORK (CBSNewYork) — An elderly woman was injured after she was struck by a driver on a Revel scooter in Columbus Circle on Tuesday morning.

A food truck worker who saw the aftermath told CBS2’s Andrea Grymes it was a very sad scene. The 82-year-old victim was critically injured, suffering a serious head injury. The 23-year-old driver of the scooter stayed an the scene.

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Video shows the NYPD taking the scooter away following the incident, which happened at around 7:30 a.m. Police said the driver was heading south on Broadway at 60th Street when he hit the woman in the intersection. There was no immediate word on who had the right of way.

“The guy who hurt her was a gentleman. He was standing there, you know, feeling sorry and at the same time he’s helpless. And I know it was a big shock for him, too,” food truck worker Khalad Osman said, adding several bystanders attempted to help the victim but were nervous to touch her.

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It was the latest incident involving Revel scooters. As CBS2 has been reporting, the moped rental company has had a controversial run, with concerns over safety and lawless riding.

In the first seven months of 2020, the city’s Department of Transportation said there were 330 crashes with injuries on Revel scooters.

The company shut down temporarily over the summer after three people died in crashes, including CBS2 reporter Nina Kapur. She, like many others involved in crashes, was not wearing a helmet.

Among new safety protocols, Revel now requires users to take a selfie showing they are wearing a helmet. They must also complete a 30-question safety training course.

MOREWATCH: CBS2 Puts Revel’s New Safety Measures To The Test

A Revel spokesperson issued the following statement:

“We are aware of reports of an accident this morning in New York City. An investigation is underway, and we’re actively working alongside local officials to confirm the circumstances of the incident,” the spokesperson said.

So far, no charges have been filed against the driver.

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