Ida Resources: How To Report Damage, Find Shelter, Food, Mental Health Support & More
NEW YORK (CBSNewYork) -- Hurricane season is bringing extreme weather to the Tri-State Area, including widespread flooding.
Here are some important safety tips for securing your property before the storm and resources to report damages.
BEFORE THE STORM
- Make an emergency plan. Learn your evacuation route and pack a go-bag, containing bottled water, nonperishable food, medications, first-aid kit, toiletries, copies of important documents and contact information, flashlights and batteries, notepad and pen, and cash. Remember to also pack for children, people with special medical needs and pets.
- Make sure to have these supplies on hand at home, too. The CDC recommends stocking one gallon of drinking water per person per day. Charge your devices ahead of time.
- In the event of an evacuation, lock all windows and doors and unplug appliances. Wear comfortable, protective clothing and grab your go-bag. Head to the closest shelter, and avoid elevators on the way.
- In the event of a shelter-in-place, find a room with few windows and doors and make sure they are closed. Turn off fans, air conditioning and heating systems. Make sure you have emergency supplies and monitor local alerts.
AFTER THE STORM
NEW YORK CITY
- Call 311 or click here to report damage in your neighborhood
- Click here for information on food services, mental health support, immigration services, pet support and more
Service centers are open from 8 a.m. to 8 p.m. at the following locations:
- Bronx – 2365 Waterbury Avenue, Bronx, NY 10462 (P.S. /M.S. 194)
- Brooklyn – 71 Sullivan Street, Brooklyn, NY 11231 (P.S. 15)
- Manhattan – 215 W 114th Street, New York, NY 10026 (I.S. 88)
- Queens – 4602 47th Avenue, Woodside, NY 11377 (M.S. 125)
- Staten Island - 80 Willowbrook Road, Staten Island, NY 10302 (I.S. 51)
If your car had to be towed from the flood waters, call 311 to find where it was taken.
Business owners should contact their local chamber of commerce. Click here for more resources.
NEW YORK STATE
- Call (800) 339-1759 or click here for help filing a claim
The Mobile Command Center is open until 5 p.m. at Grinton I. Will Library on Central Park Avenue in Yonkers.
NEW JERSEY
- Call (609)-292-7272 or click here for help filing a claim
- Click here to register for assistance, report damage and check the latest alerts
- Residents who lost personal vehicles in the storm can get free or discounted Uber and Lyft rides. Click here for more information.
FEMA disaster recovery centers are open from 7 a.m. to 7 p.m. at the following locations:
- Ciarco Learning Center in Hackensack
- Mullica Hill Library in Mullica Hill
- Hollowbrook Community Center in Trenton
- Middlesex Fire Academy in Sayreville
- Civic Center in Little Falls
- FEMA Site for New Jersey: New Jersey | FEMA.gov
- FEMA Phone number: 1-800-621-3362 or TTY 1-800-462-7585. Hours: 7 a.m. to 1 a.m. ET, 7 days a week.
- Email Address for FEMA Questions: AskIA@fema.dhs.gov
- FEMA Hurricane Ida Information: Hurricane Ida | FEMA.gov
New Jersey IDA resources:
Tropical Storm Ida Resources (nj.gov)
US Small Business Administration Disaster Assistance:
Information about SBA IDA Assistance:
SBA Disaster Loan Help Line:
New Jersey Department of Banking and Insurance Information for IDA Claims:
New Jersey Economic Development Authority IDA and Henri Relief:
Information on Disaster SNAP (food) Benefits:
New Jersey Department of Environmental Protection IDA Assistance (including stream cleaning):
NJDEP | Responding to Tropical Storm Ida
211 IDA Assistance:
NJ 211 or call 211
Red Cross Information:
Hurricane Ida Assistance | Red Cross
DCA COVID-19 rental resources (for those impacted by both COVID-19 and Ida):
Mental Health Hotline:
1-877-294-4357
Volunteer Information:
NJVOAD – New Jersey Voluntary Organizations Active in Disaster
Department of Consumer Affairs Ida Resources:
Pages - Tropical Storm Ida Information and Resources (njconsumeraffairs.gov)
CONNECTICUT
- Call 211 or click here for more hurricane resources
FEDERAL EMERGENCY MANAGEMENT AGENCY
- Website: www.fema.gov
- Phone: 1-800-621-3362 or TTY 1-800-462-7585
NATIONAL FLOOD INSURANCE PROGRAM
- Website: www.floodsmart.gov
- Phone: (800) 427-4661
US SMALL BUSINESS ASSOCIATION
- Website: www.sba.gov
- Phone: (800) 659-2955
AMERICAN RED CROSS
