Seen At 11: Social Media Gives Customers A Public Way To Voice Their ComplaintsThere was a time when customers with product complaints would write letters to a company to resolve their issues. But times have changed. Now the most common approach for dissatisfied customers is to complain online.
Retailers Worry Snow Will Halt Holiday Sale TurnoutMany retailers were counting on this President's Day weekend to really draw in shoppers.
Report: LIPA Overcharged For 'Lost' PowerBeginning in April, customers will see an average $2.85 reduction in their monthly bill for the rest of the year, and $1.50 a month for 2012 and 2013.
AT&T Gains Few Contract Subscribers In 4QAll told, AT&T added a record 2.8 million wireless subscribers, to reach 95.5 million. That number is 86.2 million excluding "connected devices."
Time Warner Cable-Sinclair Deal Avoids TV BlackoutTime Warner said it expects to complete a final deal within seven days.
Big 4 Shows To Stay On-Air For Time Warner CustomersTime Warner and Sinclair Broadcast Group were extending a deadline until January 14 to carry Sinclair stations on cable.
JetBlue Partners With Dubai-Based EmiratesThe deal announced Monday allows U.S. passengers to buy tickets through JetBlue to international destinations that Emirates serves. Emirates customers can buy tickets to U.S. cities JetBlue serves.
Initial Findings Show LIRR Switch Fire Cost $2MThe Aug. 23 fire triggered a week of problems at the Jamaica transit hub.
LIRR Delays Expected For Tuesday's AM, PM CommutesService on all Long Island Rail Road lines resumed with limited service Monday evening, but delays are expected for Tuesday's AM and PM commutes.
Phone Mix-Up Had Car Service Owner Fielding Con-Ed CallsThe owner of Blue Car Service in Brooklyn has been fielding phone calls from Con-Edison customers due to mix-up in Verizon's phone system.