Report Finds PSEG Long Island Computer System Was 'Significant Cause' Of Problems For Customers During Tropical Storm IsaiasA special task force released its 30-day report Tuesday.
Demanding Answers: Homeowners In Roslyn In Tree Fight With PSEG Long Island Over High Voltage WiresFamilies say PSEG Long Island is responsible for maintaining safe easements in their back yards.
PSEG Long Island Considering 'No-Call Policy' For Non Emergencies; Customers: There Definitely Is A Lack Of TrustYou may not be able to reach PSEG LI the next time your power goes out during a storm.
Utility Customers Across Area Experiencing Sticker Shock As Bills SkyrocketOne customer tweeted a picture of a bill for $551, asking how could someone just increase their consumption by approximately 380%?
Customers Fume Over PSEG Long Island's Response To Tropical Storm Isaias In Day-Long Hearing"They're terrible. We pay them enough money. I though they were a good company at one time," said 92-year-old Virginia Connors.
Gov. Cuomo Says Utility Companies Face Steep Fines For Apparent Violations After Tropical Storm Isaias ResponseThe state is still threatening to terminate PSEG's contract and revoke franchises for Con Edison and Orange & Rockland if they do not make immediate fixes.
PSEG Long Island Says It Will Compensate Customers Who Lost Food, Medicine After Tropical Storm IsaiasThe utility's management will be questioned about storm preparedness, communication with customers and how such problems can be prevented with future storms.
Nassau County Legislature To Review PSEG Long Island's Storm ResponseLegislators will review whether they did an adequate job in preparing for outages and communicating with customers about the timeline to restore.
Cuomo Threatens Utility Companies Over Storm Response: 'I Am Not Bluffing'New York's Public Service Commission is currently investigating the companies' response.
Nassau County Exec. Demands PSEG Long Island Pay Back Customers For 'Botched' Storm ResponseOfficials want the utility to refund people for their bills and reimburse them for spoiled food and medications that had to be thrown away.
Thousands Still Without Power Across Tri-State; Con Edison Makes Significant Progress In NYC, WestchesterCon Edison was optimistic most customers in New York City would have power restored by 11 p.m. on Sunday.
PSEG Long Island Says Customers Could Be Without Power Until MondayThe utility said most would have power back by Sunday, but it could take until Monday in areas that suffered the most damage.
Long Islanders Running Out Of Patience While Waiting For Power To Return Days After Tropical Storm IsaiasCommunication glitches continued even days after the massive outages, and restoration estimates keep changing.
Tropical Storm Isaias: Long Islanders Frustrated With Response From PSEG LI To Restore ElectricityEmotions range from alarm to frustration for people working from home without electricity, internet and weaker cell phone service.
With Summer Starting Saturday, Local Power Companies Say They're ReadyWith the temperatures rising, many of us have already started cranking that air conditioner.