PSEG Long Island Considering 'No-Call Policy' For Non Emergencies; Customers: There Definitely Is A Lack Of TrustYou may not be able to reach PSEG LI the next time your power goes out during a storm.
Altice Called Out For 'Wholly Inadequate' Storm Response After Some Customers Spend 2 Weeks Without InternetDuring the storm, 400,000 Altice customers lost service.
Customers Fume Over PSEG Long Island's Response To Tropical Storm Isaias In Day-Long Hearing"They're terrible. We pay them enough money. I though they were a good company at one time," said 92-year-old Virginia Connors.
Experts: Long Island Trees Suffering From 'Salt Burn' As A Result Of Tropical Storm IsaiasIt's a strange sight across the Long Island landscape. Thousands of trees appear half dead.
Gov. Cuomo Says Utility Companies Face Steep Fines For Apparent Violations After Tropical Storm Isaias ResponseThe state is still threatening to terminate PSEG's contract and revoke franchises for Con Edison and Orange & Rockland if they do not make immediate fixes.
PSEG Long Island Says It Will Compensate Customers Who Lost Food, Medicine After Tropical Storm IsaiasThe utility's management will be questioned about storm preparedness, communication with customers and how such problems can be prevented with future storms.
Queens Residents Furious About Trees Toppled During Tropical Storm Isaias, Say They Complained About Some For YearsThere's great worry if something isn't done about these trees soon, people, not property, could be harmed.
Con Edison Expands Claim Policy For Spoiled Food, Medication After Tropical Storm IsaiasAt the height of the storm, more than 300,000 Con Ed customers lost power, the second-largest number of storm-related outages in the utility's history.
Nassau County Legislature To Review PSEG Long Island's Storm ResponseLegislators will review whether they did an adequate job in preparing for outages and communicating with customers about the timeline to restore.
Pregnant Long Island Homeowner Worried, Stressed After Spending Nine Days Without PowerPSEG LI said it is in discussion with the Long Island Power Authority concerning possible rate payer reimbursement.
Enormous Tree Finally Removed From On Top Of Car, But Woodhaven, Queens Neighborhood Still Has Many IssuesA giant, downed tree created a dangerous situation in a Queens neighborhood for days after last week's storm. Residents felt their calls for help were being ignored.
Queens Residents Still Struggling With Power Problems A Week After Storm; 'We're Living In A Third World Country Right Now'Tempers boiled over in the sweltering heat and sparks flew, quite literally, in Woodhaven on Tuesday.
Demanding Answers: CBS2's Marcia Kramer Helps Queens Homeowner Who Was Told City Tree That Fell On His House Couldn't Be Removed For 23 DaysA Queens resident was told he may have to wait more than three weeks for help to fix his storm-damaged home, so he turned to CBS2 for help.
Cuomo Threatens Utility Companies Over Storm Response: 'I Am Not Bluffing'New York's Public Service Commission is currently investigating the companies' response.
Some Connecticut Residents Left Wondering When Power Will Be RestoredGenerators are running in Stamford, and residents there till CBS2's Jenna DeAngelis they still have gotten no communication from Eversource when they will get their power back.