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Cable Guy Stand You Up? You Could Get Credit

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Time Warner Cable (credit: CBS 2)

Time Warner Cable (credit: CBS 2)

NEW YORK (AP) – New York City residents could get a credit equal to a full month’s bill if their cable guy doesn’t show up on time.

It’s part of a contract that City Hall has negotiated with Time Warner Cable and Cablevision.

Customers also could request notification when a technician is heading to their home.

Brooklyn consumer Robert Porto tells The New York Times it’s “the ultimate revenge for the little guy.”

A city negotiator says much of the approval process could be done by the end of the year.

Spokeswoman Harriet Novet said Time Warner Cable was “excited about a lot of the new features” in the lengthy contract.

Spokesman Jim Maiella said Cablevision looks forward to providing service in the Bronx and Brooklyn for “many years to come.”

(Copyright 2010 The Associated Press. All Rights Reserved. This material may not be published, broadcast, rewritten or redistributed.)

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