Despite Expanded Passenger Bill Of Rights, Hundreds Stuck On Tarmac At Newark Liberty

NEW YORK (CBSNewYork) — The new Passenger Bill of Rights was of no help to hundreds of people stranded on the tarmac at Newark Liberty Airport for more than six hours.

The Port Authority offered no official comment about the incident.

Three hundred travelers on two Caribbean Airlines flights from Trinidad were diverted to Newark instead of John F. Kennedy Airport, due to fog.

The Passenger Bill of Rights bans long waits on the tarmac for domestic flights but it does not yet apply internationally.

Passengers were upset over waiting on board from 10 a.m. to 4 p.m.

“I felt like I was claustrophobic,” 11-year-old Jasmine told CBS 2′s Derricke Dennis.

“They didn’t have any food per se on the plane,” said Nikita Job of Somerset, N.J.

While passengers said they understood severe weather played a role in the delay, they were dumbfounded why it took so long just to get off their planes.

“It’s disgusting. It’s really terrible. I mean we’re human. Nobody should have to go through this,” said Raj Wahid of Queens.

Pilot Paul Beston said Newark Airport does not service Caribbean Airlines — no computers, no staff, no customs paperwork and no gate. Despite new federal rules that feature a passenger Bill of Rights, the measure does not yet apply to international flights.

So following their long wait, passengers were eventually taken home by bus.

“I hope it never happens again,” said Theresa Abraham of Long Island.

Do stories like this make you less willing to fly? How would you have reacted in this situation? Leave a comment below…

  • Kyle Britt

    They better have a sky marshall on board to keep me trapped in a nonmoving claustrophbic sewer pipe!

  • Walt

    These are the kind of reasons I quit flying. I drive all over the country, see some history, enjoy a book on tape, some good meals and a good night’s stay at some nice hotels. I even save money. If you have the time, I recommend you drive and get off the interstate and see the USA.

  • leighanne v

    my dad was on this flight and he didnt get to be home for my 13th birthday i got the news during school and i was hysterically crying!!!!!!!!!!! grest jop newrk i will never fly from you again.

  • Face Palm

    Headline reads: Despite Expanded Passenger Bill Of Rights, Hundreds Stuck On Tarmac At Newark Liberty

    Article reads: “The Passenger Bill of Rights bans long waits on the tarmac for domestic flights but it does not yet apply internationally.”

    Brilliant “journalism” CBS. Good job!

  • Robert Senn

    good job newark you finally are getting close to the drugs

  • m

    They probably didn’t know what to do with them. It’s not like you can really fly a jet from Newark to JFK.

    They would have to take them by bus.

  • alek

    Someone should have called 911 ; on the count of being held hostage!

  • Jonni

    This is completely ridiculous and no one deserves to be treated this way. The airlines need to get their act together. There seems to be a lack of common sense these days.

  • Steve "The Slider" Slater

    You’d be reading about me getting in trouble for opening up the emergency doors.

  • Matt

    Well folks the airports are run by govt agencies. Doesn’t that explain the lack of decision in this situation???

  • Craig Morgan

    the airlines suck they can kiss my a$$

  • gringo gamin

    Funny there is a story on yahoo now about a former Miss USA who didnt like the pat down procedures she was put through. I was on vacation not too long ago and coming home from Medellin Colombia and in the airport there, going through security, a very, very nice looking female soldier patted me down, grabbed my package, my butt and sent me on my way. You don’t see me complaining.

  • AL

    Fly the Friendly sky or get stuck in UN-friendly airport. Next time, take a boat.

    • john r

      and go to Cuba

  • Superman

    I fly all the time. It’s easy. Just get a red cape and remember to keep your arms out in front of you.

  • Tommy T

    Yea, how STUPID!are these people.?!?!?! Why did they not drive if they knew the weather was going to be a problem!!!!!?!?!?

    • cgg

      the flight was from trinidad…if you can make that drive please by all means tell us how…perhaps you too failed geography…

      • Gerardo J Calero

        We are going to read about the man who took the drive and drowned. Great job Tommy T, I am sure your have proud parents.

    • john r

      What road should they take? The Trinidad Florida Expressway?

    • kj

      How STUPID are you Tommy T?!!!?! Try driving to the Caribbean, see how that works out for you

  • Frank Rizzo

    I’m sure these travelers will think about driving to their destination next time. Would have been much less of a hassel.

    • cgg

      the flight was from trinidad…if you can make that drive please by all means tell us how…perhaps you failed geography…

  • FurIsFlyin'

    My brother-in-law died on 9/11/01. We blame the airlines for allowing the terrorists on the planes. We have boycotted flying since than. We also will not put up with the illegal searches they are doing, situations like the one in this article, lack of proper plane maintenance, restrictions and no food on the planes. How in the world can you spend over 4 hours in a situation, beginning at your arrival at the airport, like the ones created by our gov’t and the airlines. Driving is so much easier now, and cheaper with a Toyota hybrid car.

    • Aussie Reader

      Never been stuck in a traffic jam?

    • Robert

      it’s a little hard to drive a prius to the caribbean where these folks were coming back from.

    • Ed

      You blame the airlines for allowing the terrorists on the planes, but you will not put up with the searches to keep them off the planes. I suppose you can deal with this contradiction by not flying, if you’re willing to give up your freedom to travel anywhere overseas.

  • Rich

    I would have filed a formal complaint. It should not have taken 6 hours to finally figure out that that they are not going to fly out and to get people off the plane. It would have been better if after 1-2 hrs of not leaving to get them off the plane and have them wait in the terminal, and then re-board if they had a “Go” to fly.

    • rmsbl4

      What did you not understand that Caribbean Airlines is not serviced by that airport. It is up to the airline to try to find someone to handle their acft for them not the airports responsibility.

      • Starjack

        The airport still has the responsibility to deal with the airline because it is not familiar with the airport and its surroundings. If somebody has to handle the aircraft its not only up to the airline but the airport management as well.

    • Raymond

      R I F = reading is fundamental.
      COMPREHENSION on the other hand, hey that’s the deal breaker, eh, Rich?

  • Ray

    I won’t fly at all because of this and all the other bull they put the public through….

    • Kaileb

      Good, one less person to get in my way.

    • maria

      no matter what, you will always complain

blog comments powered by Disqus
Giving Tuesday
Charles Osgood Event

Listen Live