Pin Pad Tampering Case Strikes Michaels Craft Stores In New York, New Jersey

NEW YORK (WCBS 880) – Arts and crafts shoppers nationwide are on alert after an art heist took on new meaning.

Officials said customers at Michaels stores in 20 states, including New York and New Jersey, became victims of a pin pad tampering case as bandits attained customers’ bank account numbers and identification codes.

The tampering happened between Feb. 8 and May 6 at Michaels stores across the nation, including the one in Queens.

LISTEN: WCBS 880’s Steve Knight spoke to customers at the Queens’ Michaels

“I actually just paid cash so I’m feeling a little better now that you’re telling me this,” one woman said.

Michaels advises customers to check their account statements for unauthorized withdrawals. The chain has replaced more than 7,200 PIN pads in its 964 stores nationwide to make sure that the scam has been stopped.

Still, carrying a credit card requires caution, one woman said.

“Nowadays, nobody’s safe, I think,” she said.

Tell us your thoughts in the comments section below.


    On May 3, I had an Illegal withdrawal from California from an ATM of $483.00.
    I’m from Park Ridge……….and I never, ever go to the ATM machine. They even had my pin number and I reported it to the bank and the police. This was a result of going to Michael’s Arts & Crafts.

  • presbygal

    ::nod::: I check every morning – too few pennies, I need to know where each of them is! Hope your problem resolves soon!

  • pat

    same thing happened to me. they got $1500 dollars from my account. it was spent in california. also td bank was involved in my case. always check your pending transactions daily. change your pin as much as you can throughout the year.

  • presbygal

    I had $703 removed from my account on May 11th. I’ve filed with my bank, and local police department. Made a POS purchase at the Watchung, NJ store on 2/28/11. TD bank says it will investigate, and take between 7 and 11 business days for any results. Good thing the daughter’s Prom is already paid for!

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