Reporting Marla Diamond
NEW YORK (WCBS 880) - Subway information is just a touch away.
WCBS 880′s Marla Diamond On The Story
On Monday, the MTA unveiled its “On The Go” travel station — a giant iPad-like touch screen which gives riders real-time information on delays, service changes, construction, and escalator and elevator status.
“[It's designed to] decrease customer frustration, decrease anxiety, and also give the traveling public the tools they need to navigate the system,” said the MTA‘s Paul Fleuranges. “They have ability to check out the system. They have the ability to look at where you can go to a restaurant if you want to.”
Rider Anthony Grina, of Brooklyn, was among the first to use the travel station demo at the Bowling Green station.
He sent himself a restaurant recommendation from the device.
“This is really the future and the future is here and it’s now,” said Cisco’s Carlos Dominguez.
Travel stations have also been rolled out at Penn Station and Grand Central Terminal in Manhattan, Atlantic Avenue in Brooklyn, and in Jackson Heights in Queens.
This is the latest digital feature for the MTA, which is on a push to bring the over 100-year-old system into the 21st century.
What kind of technology would you like to see in the subway system? Share your idea below in the comments section!