NEW YORK (CBSNewYork) — The city failed to deliver on a promise to fix a postal problem in the Bronx.

“If they had cooperation, this should have been done in two days. No more than two days,” said resident Mark Hunor.

Instead of two days, it’s been two weeks of no mail delivery to mailboxes at the City Housing Authority building at 950 Union Ave., in Morrisania.

On Wednesday, the mailboxes were filled with dust and rust from a leaky pipe in the ceiling. They’ve since been touched up with paint and duct tape — a fix the Postal Service found unacceptable.

“They believe that just because we live in housing, we’re low-class citizens. They’re just disrespecting us,” one resident said.

“There’s no way that seniors should be putting up with this,” said William Cross, president of the Tenant Association.

Housing told CBS 2’s Tony Aiello that repairs had been completed, though the panel door still lacks a lock. The Postal Service told Aiello that deliveries would be made to the boxes that have been repaired, but the carrier assigned to the building said he wasn’t bringing any mail Friday.

“It shows that someone doesn’t know what they’re doing, and they don’t have cooperation with one another in their work,” said Hunor.

Late Friday, the Postal Service said the city has agreed to rip out the boxes and replace them, a process that could take two weeks.

Until then, the seniors must continue to travel almost a mile and wait an hour or more to pick up their mail at the post office.

Tenants say the mailboxes have been a mess for years, and the Housing Authority dragged its feet fixing the problem.

“It’s a shame and it’s a disappointment,” another resident said.

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