HARTFORD, Conn. (CBSNewYork/AP) — Metro-North is back to normal for Connecticut commuters.
Nearly two weeks after a failed electrical circuit cut power to the New Haven line, service returned to a full schedule of trains for rush-hour Monday morning to Grand Central Terminal.
“I had asked the conductor when things were going to go back to normal and he said maybe Tuesday, so to see the schedule back today is a good sign,” one rider told 1010 WINS’ Steve Sandberg.[cbs-audio url=”http://cbsnewyork.files.wordpress.com/2013/10/metro-north-6-sandberg-w40-soc-abarone.mp3″ size=”340″ download=”false” name=”Metro-North Returns To Normal For New Haven Line Commuters” artist=”1010 WINS’ Steve Sandberg reports”]
Metro-North said a new electrical substation has been activated at Mount Vernon. An electrical circuit had failed, disrupting rail service since Sept. 25.
“Con Edison and Metro-North determined that the fastest way to get power back to the New Haven line was not for them to fix the crippled line, but for Metro-North expedite its ongoing construction of a brand new substation at Mount Vernon,” Metro-North spokeswoman Marjorie Anders said.[cbs-audio url=”http://cbsnewyork.files.wordpress.com/2013/10/train.mp3″ size=”340″ download=”false” name=”Metro-North Returns To Normal For New Haven Line Commuters” artist=”WCBS 880’s Paul Murnane reports”]
The New Haven line had used diesel trains and was running at about 50 percent capacity because of the outage until last week. Frustrated commuters complained of overcrowded trains, long wait times and poor communication by Metro-North.
The return to normal rail service also should bring relief to Interstate 95, Merritt Parkway and other highways in southwest Connecticut that were choked with commuters seeking alternative routes into New York.
Metro-North is working to refund ticket holders unable to get train service during the 12-day outage.
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