NEW JERSEY (CBSNewYork) — One New Jersey family had some kind words for acting state Attorney General John Hoffman and the Division of Civil Rights after they helped them obtain wheelchair-accessible seating to an upcoming professional wrestling event.
Chant Brennan Macleod and his son Brennan share a love for World Wrestling Entertainment and in October the WWE Fan Council, of which Macleod is a member, offered them a chance to purchase tickets for the Dec. 28 WWE event at the Prudential Center through an online presale.
However, when the time came to make the purchase, Macleod wasn’t able to buy wheelchair-accessible seating for Brennan, who suffers from cerebral palsy and uses a wheelchair for mobility.
Information on Ticketmaster’s website instructed the Waldwick resident to submit an online request for wheelchair-accessible seating, and stated that someone would contact him within an hour. After two hours passed, Macleod called Ticketmaster, and was told it could take several days to process his request because the ticketing company needed to contact Prudential.
After seven days of unsuccessful attempts at securing tickets for his son, Macleod turned to the Division of Civil Rights and within days he had wheelchair-accessible tickets for the event.
“Being disabled and using a wheelchair should never be an impediment to someone enjoying a public sporting or entertainment event,” said Hoffman. “This was an unfortunate situation that, owing to Mr. Macleod’s advocacy and the readiness of the three entities, WWE, Ticketmaster and the Prudential Center — to work with us toward a solution, has a happy ending.”
In addition to receiving the tickets, WWE contacted the family and offered its “VIP Experience” for the event.
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