Comptroller Stringer Zooms-In On City’s New 311 Contract
UPDATED 1/26/14 with response from CGI and the city’s IT department.
NEW YORK(CBSNewYork) — A contract awarded to a Montreal-Based CGI on December 31, has caught the eye of City Comptroller Scott Stringer.
“I’m certainly reviewing the contract now,” Stringer told WCBS 880’s Jim Smith.
The review came after questions surfaced about the company’s track record. A subsidiary was fired by the Obama administration after the HealthCare.gov website debacle.
Critics say CGI doesn’t have the experience to upgrade the experience to upgrade the city’s 311 system.
“This is a critical project when it comes to enhancing 311 and we’re going to be looking at all aspect of this process and contract,” Stringer said.
Stringer said that it was important to make sure that the company does what it said it would do. CGI and the city’s IT department say the competitive bid was awarded after a rigorous evaluation process.
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