COS COB, Conn. (CBSNewYork/AP) — An Amtrak train got stuck – reportedly for over four hours – in Cos Cob, Conn. Tuesday, and passengers sounded off about it on Twitter.

At least one passenger tweeted that passengers were left without air conditioning or restroom access.

Amtrak Train No. 173 on the Northeast Regional Line from Boston to Washington D.C., got stuck in Cos Cob around 2:30 p.m., according to a report by the Hour newspaper. It was not until around 7 p.m. that Amtrak began towing the broken down train to Stamford, the newspaper reported.

The train had left Boston at 11:05 a.m. and was due in New York at 3:17 p.m. Amtrak spokeswoman Christina Leeds said Amtrak planned to transfer the 252 passengers to another train but the replacement also had a mechanical problem, resulting in the choice to tow the train instead.

Later, train No. 175 was also delayed in Stamford for 45 minutes as it waited for to accept passengers from the disabled train, according to an Amtrak tweet.

The disabled train also caused delays on the Metro-North railroad New Haven Line. Eastbound trains were delayed 10 to 15 minutes during the evening rush, and westbound trains bypassed the Old Greenwich, Riverside, and Cos Cob stations, according to the tweets from the rail line.

Passengers said Amtrak Train No. 173, also got stalled earlier on a bridge over the Norwalk River, the newspaper reported.

Passenger Jennifer Merin said it was a harrowing few hours “without air conditioning, without water and without toilets.” She says people were testy before they made it to New York around 8:30.

Many passengers expressed frustration and outrage on Twitter.

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(TM and © Copyright 2014 CBS Radio Inc. and its relevant subsidiaries. CBS RADIO and EYE Logo TM and Copyright 2014 CBS Broadcasting Inc. Used under license. All Rights Reserved. This material may not be published, broadcast, rewritten, or redistributed. The Associated Press contributed to this report.)

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