STAMFORD, Conn. (CBSNewYork/AP) — Connecticut commuters expect to hear from Metro-North officials about the commuter railroad’s 100-day improvement plan.
The executives, including the senior vice president of operations, are scheduled to address the Connecticut Commuter Rail Council on Wednesday during the group’s monthly meeting. Open to the public, the 7 p.m. meeting will be held at the South Western Regional Planning Agency in Stamford.
The council said Metro-North’s improvement efforts and operational issues will be discussed. Metro-North President Joseph Giulietti has said the railroad’s priorities are to operate safely, communicate better and restore performance.
“What does more safety training mean?” John Hartwell, the council’s vice chair, told WCBS 880 Connecticut Bureau Chief Fran Schneidau. “Is it everybody on the railroad going to go to class once a month? I doubt it. I don’t think it’s necessary. But that’s the sort of thing you would want to see: What’s the standard that they’re going to put in place, and then how well did they measure up against that standard?
“The question is how successful will he (Giulietti) be, and the only way we’re going to know that is if the 100-day plan has more metrics, more ways that we can actually measure the success,” Hartwell said.
The commuter council is an independent state board that acts as an advocate for Metro-North commuters. Chairman Terri Cronin said “getting back to meaningful dialogue with Metro-North on rail performance” is a critical element of the council’s duties.
Hartwell said commuters will be able to question Giulietti personally next Thursday evening when he heads to Westport to meet commuters and the council.
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