Peekskill Man Stunned By Jaw-Dropping 2,000 Percent Surge On Water Bill

PEEKSKILL, N.Y. (CBSNewYork) — A Westchester man is fighting a very expensive water bill that left him stunned.

His usual payment surged by nearly 2,000-percent, and the city said his water meter is to blame.

“When I got that bill I was afraid to turn this on, but we have to it’s our life. We have to use it,” Hugo Real told CBS2’s Dave Carlin.

Real, of Peekskill, said he received a jaw dropper of a water bill.

For years, $100 a month was the upper limit, so he couldn’t believe what he saw.

“$1,871.94. That’s what due,” he said.

The big extra charge came right after the city installed a new meter in the utility room. The city considered the old one more than just outdated, but also defective.

Real was told the previous meter got his water usage numbers wrong going back years.

A graph on the bill illustrated the difference.

“I thought a pipe must have burst underground or a leaks somewhere,” Real said.

The city said Real and a number of other Peekskill homeowners who were apparently undercharged, must make it right.

“It should be a loss for them, because it’s not our fault,” he said.

Real said he has to take the city’s word for it that the old meters were wrong, but he wonders if the new ones are trustworthy.

“You’re telling me that the meter says one things, and then how would I know?” he said.

CBS2 contacted the mayor, but got the runaround — a trip to city hall found the mayor and city manager already gone for the holiday weekend.

Real said until he gets an answer, he’ll pay only the minimum amount. He’s also reaching out to neighbors to find out who else shares his water woes.

Real said at least three of his neighbors have a similar problem.

 

Comments

One Comment

  1. Val Loh says:

    Us too. Our water bill after the meter changed is over $2,700! Been to the City Hall 3 times already and still no resolution yet. Multiple emails to Mayor, City Manager, Water Department Superintendent, Controller, Council Members over 6 weeks now to try get a resolution but still up in the air. Was told there is not many cases/residents have any issue with the water bill……… We personally so far know of 5 in our neighborhood including you Hugo.

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