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Small Business Report with Joe Connolly

Small Business Report with Joe Connolly

Small Business Report with Joe Connolly. E-mail Joe at joe.connolly@cbsradio.com. Follow Joe on Twitter @joeconnollybiz

  • Tuesday, January 17th
  • Making it Easy for Customers

    00:46
    Good service now means making it easy for the customer to buy from you. Mystery Shopper Firm owner Richard Shapiro says you should never tell a customer no, even if it means saying, "I'll have to think about it."
  • Friday, January 13th
  • Interest in Coworking Spaces Keeps Growing

    00:54
    Joe Connolly tells us about the continued interest in and growth of coworking spaces as more people see them.
  • Thursday, January 12th
  • It's Going to Cost More to Hire and Keep Employees

    00:46
    HR provider David Lewis of OperationsInc has been predicting business owners will have to increase pay this year, and it's starting to look like he's right.
  • Wednesday, January 11th
  • You're Going to be Competing with Businesses Down the Street More Than You Have Been

    00:44
    President and CEO of Operations Inc. David Lewis says because more business owners are looking to expand after the election, they won't be able to delay new hiring or pay raises any longer.
  • Tuesday, January 10th
  • Economic Optimism

    00:52
    Joe Connolly says small business surveys show most business owners are optimistic about the economy under a Trump administration and expect their sales to grow or to invest in their businesses.  
  • Monday, January 9th
  • You Have to Learn to Delegate

    00:49
    Learning to delegate can be difficult, but it's necessary to grow your business. Joe Connolly gives ideas to help you get started.
  • Friday, January 6th
  • Buying Startups

    00:48
    Joe Connolly discusses the trend of big companies buying startups, because they fear they've waited too long to change so they buy change instead.
  • Thursday, January 5th
  • 2017 Business Goal: Hiring Help

    00:46
    Scott Forman of the Montvale Chamber of Commerce says a goal of New Jersey business owners this year is to hire help so they can work smarter.
  • Wednesday, January 4th
  • Going Door-to-Door

    00:50
    Scott Forman of the Montvale Chamber of Commerce says some of the big businesses expanding into Bergen County are going door-to-door to introduce themselves. He says it might be worth a try for small businesses.
  • Tuesday, January 3rd
  • Optimism is Trending

    00:47
    Scott Forman of the Montvale Chamber of Commerce says owners of smaller businesses are more optimistic lately about the economy and therefore hiring more people. 
  • Monday, January 2nd
  • Business Optimism

    00:49
    Joe Connolly says many people are more optimistic about business because of Donald Trump's business experience and hiring has increased. 
  • Friday, December 30th, 2016
  • You Have to Choose One

    00:48
    Manhattan attorney and Founder of GameHedge Warren Friss says you can't agonize over every single decision when starting a business; you need to move forward. 
  • Thursday, December 29th, 2016
  • The Conglomerate Has Peaked

    00:48
    At the last WCBS Small Business Breakfast Isaac Oates, founder of Justworks, said technology is making it easier to become a small business owner in a cost effective way.
  • Wednesday, December 28th, 2016
  • Keeping it Related

    00:49
    In "The Main Street Entrepreneur," Michael Glauser says most people 50 and older who start a businesses start one in the same industry they were in previously. Glauser's book also states successful businesses have a few related revenue streams. 
  • Tuesday, December 27th, 2016
  • Why is Your Product Better than the Competition's?

    00:47
    Russ Artzt, co-founder of Computer Associates, says keeping the competition in mind and clearly articulating why your product is different will help when raising prices. 
  • Friday, December 23rd, 2016
  • A New Christmas Classic

    00:57
    Joe Connolly tells us more about the movie "Tree Man" and what the movie's star Francois is doing with the money he earned while in New York. 
  • Thursday, December 22nd, 2016
  • The Benefits of Web Sales

    00:53
    Joe Connolly highlights the importance of web sales for some small businesses, even if they have a brick and mortar store.
  • Wednesday, December 21st, 2016
  • If You're Thinking About Raising Prices

    00:46
    Joe Connolly offers some tips on how to raise prices. 
  • Tuesday, December 20th, 2016
  • Tree Man

    00:47
    Joe Connolly talks about Tree Man, a movie about a Christmas tree seller from Montreal who comes down to New York.
  • Monday, December 19th, 2016
  • A Successful Holiday Business

    00:44
    Joe Connolly discusses the success of the holiday business American Christmas in Mount Vernon, NY.
  • Friday, December 16th, 2016
  • The Cost of Christmas Trees

    00:52
    Joe Connolly breaks down what Christmas trees cost around the city and what impacts those prices.
  • Thursday, December 15th, 2016
  • Business Around Trump Tower

    00:46
    Joe Connolly talks to owners of businesses around Trump Tower, which are being affected by the heavy security.
  • Wednesday, December 14th, 2016
  • Perceived Value

    00:51
    Web developer Ryan Battles learned just because your services are the cheapest, doesn't mean you'll get more business after he lost a bid because his perceived value was too low.
  • Tuesday, December 13th, 2016
  • The Election and Economic Confidence

    00:51
    Joe Connolly talks about the optimism small business owners are feeling after the election and how they are reacting to Donald Trump's proposed policies and appointments. 
  • Monday, December 12th, 2016
  • An Optimistic Outlook on Business

    00:52
    Many business owners are telling Joe Connolly while business may not be up, they have more leads than they can keep up with, so the demand is there.
  • Friday, December 9th, 2016
  • Flexibility to Get it Right

    00:45
    QuickBooks' Alex Hood says professional services firms should experiment more with how they use the Internet. Experimentation will help you find your niche.
  • Thursday, December 8th, 2016
  • What Do Business Owners Want in New Technology

    00:48
    Alex Hood of QuickBooks says technology can help small businesses get paid, which is one of the biggest pains companies face.
  • Wednesday, December 7th, 2016
  • How to Grow Fast

    00:48
    Alex Hood of QuickBooks says experimenting fast with a little bit of money will help you find the big discovery you need to grow.
  • Tuesday, December 6th, 2016
  • Experiment and Find the Perfect Type for You

    00:49
    Alex Hood of QuickBooks says just because small businesses are getting smaller doesn't mean that's a bad thing. It actually allows for more flexibility.
  • Monday, December 5th, 2016
  • Not the Barrier They Used to Be

    00:47
    Alex Hood of QuickBooks says the things that used to make it difficult for small businesses to break through are not as much of an issue anymore because of social media, Amazon, and other services.
  • Friday, December 2nd, 2016
  • Buying a Business for the Money

    00:48
    While reasons for buying a business vary, Bob House of BizBuySell says many people buy one just for the money.
  • Thursday, December 1st, 2016
  • Repeat Business Ownership

    00:48
    Bob House of BizBuySell says many people buying businesses these days already own at least one other small business.
  • Wednesday, November 30th, 2016
  • The Number One Tip When Selling Your Business

    00:47
    Bob House of BizBuySell says making sure your business is not dependent on you is vital when you're trying to sell the company. 
  • Tuesday, November 29th, 2016
  • Who's Selling Businesses These Days?

    00:45
    BizBuySell President Bob House breaks down who is buying and who is selling businesses in today's economy.
  • Monday, November 28th, 2016
  • The Price of New York Area Businesses

    00:49
    Joe Connolly tells us what some businesses in the New York area have sold for recently, according to BizBuySell.
  • Friday, November 25th, 2016
  • A LinkedIn for City Students

    00:49
    Young Faces Smiling founder Ardella McClarty discusses her plans to grow her non-profit, just like any other business.
  • Thursday, November 24th, 2016
  • Reality Education

    00:54
    Young Faces Smiling founder Ardella McClarty talks about how her conviction that her non-profit would help students convinced her to leave her teaching job.
  • Wednesday, November 23rd, 2016
  • A Spotlight on a Not-for-Profit

    00:47
    Former teacher Ardella McClarty talks about her non-profit Young Faces Smiling, which she started because she says she didn't smile much as a child. 
  • Monday, November 21st, 2016
  • Motivation to Study

    00:46
    Former teacher Ardella McClarty, who runs the non-profit Young Faces Smiling, met Joe Connolly at a business meeting where she was trying to get ideas to further her work. 
  • Friday, November 18th, 2016
  • Why You Should do Business with the Local Bookstore

    00:45
    Owner of Books and Greetings Kenny Sarfin tells us why you should shop at your local bookstore.
  • Thursday, November 17th, 2016
  • The Big Breakthrough

    00:47
    Kenny Sarfin of Books and Greetings bookstore talks about how a personal connection helped him become an authorized LEGO retailer.
  • Wednesday, November 16th, 2016
  • You Come Here Once, You Come Back

    00:49
    Kenny Sarfin of Greetings and Books tells us how he uses events to get 200 or more people into his store.
  • Tuesday, November 15th, 2016
  • What Advantages Can You Leverage?

    00:49
    Kenny Sarfin, owner of Books and Greetings, talks about how the location of his bookstore is an advantage he uses for the benefit of his business.
  • Monday, November 14th, 2016
  • Just Park at the Door

    00:42
    Books and Greetings bookstore owner Kenny Sarfin says selling books the old fashioned way is why you should shop at his store, instead of larger stores and chains.
  • Friday, November 11th, 2016
  • What the Election Means for Entrepreneurs

    00:53
    Several entrepreneurs give their opinions about how the election will impact small businesses.
  • Thursday, November 10th, 2016
  • Business and the Affordable Care Act

    00:50
    The Small Business Majority Lobbying Group in Washington discusses what a repeal of the Affordable Care Act will mean for businesses.
  • Wednesday, November 9th, 2016
  • I Want to Grow Right Here

    00:46
    Seth Mittman of Baby Bubbles NYC says they chose to grow the business in New York instead of franchising it. He says he didn't think their particular service would do as well outside of NYC.
  • Tuesday, November 8th, 2016
  • Why Didn't Someone Else Think of This?

    00:49
    Seth Mittman of Baby Bubbles NYC talks about how he and his wife Kim were surprised when they realized a business for cleaning baby strollers didn’t exist. So they started one of their own.
  • Monday, November 7th, 2016
  • Like a Car Wash

    00:49
    Seth Mittman of Baby Bubbles talks about how he and his wife came up with the idea for washing baby strollers and the company’s levels of service.
  • Friday, November 4th, 2016
  • More Profitable New Markets

    00:47
    Charles Razenson of Unique Impressions gave great examples of how to find niches in the market to make business more profitable at the WCBS SCNB Small Business Breakfast.
  • Thursday, November 3rd, 2016
  • Don't Let it be Once and Done

    00:46
    Russ Artzt of Digital Associates says building a service that is "sticky" and provides information which is not a one-time thing will keep you in customers' minds.
  • Wednesday, November 2nd, 2016
  • Something for Free

    00:46
    Andrew Hazan of LaunchPad Long Island says you may have to give something away for free to get a customer's attention online, but it's worth it to get their email.
  • Tuesday, November 1st, 2016
  • Social Media

    00:46
    Andrew Hazen of Launchpad Long Island said at the WCBS SCNB Small Business Breakfast social media is important because it works and it's inexpensive.
  • Monday, October 31st, 2016
  • How to Grow a Business

    00:45
    At the WCBS SCNB Small Business Breakfast, Customer Service Consultant Randy Bussey asked how to grow a consulting business. He got three good ideas.
  • Friday, October 28th, 2016
  • Services and Experience

    00:45
    Leen Nsouli of the NPD Group sums up the trends we heard at the WCBS SCNB Small Business Breakfast. 
  • Thursday, October 27th, 2016
  • Authenticity in Business

    00:49
    Bayside Brewery's Anthony Losardo at the WCBS SCNB Small Business Breakfast talked about the unique way the company partnered with a ballet company to raise money on Kickstarter.
  • Wednesday, October 26th, 2016
  • How to Avoid Cutting Prices

    00:44
    Russ Artzt, co-founder of Computer Associates, talked about the importance of being competitive with your pricing and being clear about what's different about your product. 
  • Tuesday, October 25th, 2016
  • Being More Opportunistic

    00:46
    Russ Artzt, co-founder of Computer Associates, says at the WCBS SCNB Small Business Breakfast he saw how entrepreneurs are seeing more opportunities and are willing to take a chance.
  • Monday, October 24th, 2016
  • Not the Competition's Clientele

    00:47
    Jose Miranda of BBZ Limousine in New Jersey told the WCBS SCNB Small Business Breakfast that his business is up because his customers are not the Uber clientele. 
  • Friday, October 21st, 2016
  • Where the Growth Is

    00:48
    Joe Connolly talks about which industries are growing based on what small business owners were saying at the WCBS SCNB Small Business Breakfast. 

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