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311

The most odor complaints in city come from this building in Washington Heights. (credit: Glenn Schuck/1010 WINS)

Manhattan Residents Make A Stink About Smelly Borough

311 has logged more than 13,000 odor complaints about Manhattan over the last four years.

08/10/2014

A Queens woman says the Parks Department initially rejected her study of problem trees and stumps in her neighborhood, but has since responded thanks to help from CBS 2 (Credit: CBS 2)

Parks Department Reaches Out To Queens Woman Thanks To A Little Help From CBS 2

A Queens woman who was stumped by the parks department was smiling on Wednesday night.

05/14/2014

Buildings on West 42nd Street December 27, 2012. (credit: STAN HONDA/AFP/Getty Images)

Report: It’s The City That Never Sleeps…Because Of All That Noise!

Screeching subway trains, honking cars, roaring planes, barking dogs and boisterous people make noise the Big Apple’s No. 1 quality-of-life complaint, based on about 300,000 calls every year to the city’s 311 complaint hotline.

01/18/2014

City Officials Celebrate 10 Years Of 311 Service (credit: Alex Silverman/WCBS 880)

City Officials Celebrate 10 Years Of 311 Service

NYC311, the nation’s largest and most comprehensive government information and services center, has received nearly 160 million calls since its launch 10 years ago.

03/11/2013

School Bus (file/credit: CBS 2)

Parents Of Autistic Children Complain Of City School Bus ‘Nightmare’

Some parents said their autistic children were left on buses for hours or not picked up at all.

09/10/2012

(Photo Credit: Thinkstock)

Summer Tour Guide – From The Allman Brothers to ZZ Top

Summer’s here, and the time is right for dancing in the seats. Check out this season’s hottest outdoor concert tours.

05/14/2012

Telephone (file / credit: clipart.com)

Greenwich Considers 311 System

When the phone rings at Greenwich town hall, more often than not, it’s a local resident with an inquiry, or complaint, usually a call for assistance, according to town administrator John Crary.

01/17/2012

Potholes plague Tri-State Area

Sinkhole Or Pothole? De Blasio Rips City Agencies For Playing Bureaucratic ‘Ping Pong’

NYC’s Public Advocate says the DEP and DOT need a more streamlined process when it comes to repairing street damage.

09/26/2011

Excerpt from a letter at The Blue Donkey on the Upper West Side - New York, NY - Aug 9, 2011 (credit: Alex Silverman / WCBS 880)

Blue Donkey Bar Gives Up Fight, Shuts Down After One Man’s Complaints

In the words of one Upper West Side bar owner, “the quickest way to end the war is to lose.”

08/10/2011

Local residents walk past debris, including an overturned fishing boat, in the town of Minamisanriku. (YOMIURI SHIMBUN/AFP/Getty Images)

How To Help The Quake & Tsunami Victims In Japan

To find out how you can help the earthquake and tsunami victims in Japan call 311 or go to the 311 website. The Mayor’s Fund to Advance New York City is also collecting funds. You […]

03/12/2011

(Photo by Spencer Platt/Getty Images)

Area To Battle Frigid Temps Into Wednesday

We could also see some flurries into Tuesday night, when temperatures will dip into the teens. However, AccuWeather Real Feel temperatures will be closer to zero.

12/14/2010

Thermostat on Money - Graphic: AP

Public Advocate Turns Up The Heat On Stingy Landlords

Public Advocate pushing for tougher punishments on landlords who don’t turn on the heat.

12/08/2010

Queens residents say they called 311 to get their crumbling curbs fixed, and instead of agreeing to do that work, the city slapped them with demands to fix cracked sidewalks.

Queens Residents’ Call To 311 Could Cost Them Thousands

Homeowners in Queens say they turned to the city for help and ended up with an expensive headache, as a call to 311 could end up costing them $5,000 or more.

10/16/2010