Homeless people in Union Square on Aug. 14, 2015. (credit: John Montone/1010 WINS)

311 Complaints About Homelessness On The Rise

As of last week, the 311 system fielded more than 20,000 calls related to the homeless. That’s up from more than 12,000 two years ago.


New Yorkers can file complaints though the city's new 311 app.

Bay Ridge, Brooklyn Building Residents Set Record For Loud Sex Complaints

Some residents of a building in Bay Ridge, Brooklyn have set a record for having the city’s loudest sex – as judged by 311 calls by neighbors complaining about it.


A city councilman wants to make it easier for drivers to find cars that have been towed for parades and TV shoots. (Credit: CBS2)

Councilman Wants City To Help Drivers Track Down Cars Towed For Parades, TV Shoots

Efforts are underway to end the game of hide and seek that occurs when cars are towed to make way for parades, and other events.


(Credit: Monica Miller/WCBS 880)

NYC Officials Launch Task Force To Combat Tenant Harassment

State and city officials have launched a joint task force to crack down on New York City landlords who harass tenants to force them into vacating rent-regulated apartments.


A jackhammer (credit: ClipArt.com)

Report: NYC Logs A Noise Complaint Every 4 Minutes On Average

The noisiest neighborhood is in Midtown. Other loud neighborhoods include East Village, West Village and Battery Park City.


New Yorkers can file complaints though the city's new 311 app.

App Allows NYC Tenants To File Heat Complaints

City officials announced Thursday that an updated 311 mobile application is available for download for both iPhone and Android devices.


The most odor complaints in city come from this building in Washington Heights. (credit: Glenn Schuck/1010 WINS)

Manhattan Residents Make A Stink About Smelly Borough

311 has logged more than 13,000 odor complaints about Manhattan over the last four years.


A Queens woman says the Parks Department initially rejected her study of problem trees and stumps in her neighborhood, but has since responded thanks to help from CBS 2 (Credit: CBS 2)

Parks Department Reaches Out To Queens Woman Thanks To A Little Help From CBS 2

A Queens woman who was stumped by the parks department was smiling on Wednesday night.


Buildings on West 42nd Street December 27, 2012. (credit: STAN HONDA/AFP/Getty Images)

Report: It’s The City That Never Sleeps…Because Of All That Noise!

Screeching subway trains, honking cars, roaring planes, barking dogs and boisterous people make noise the Big Apple’s No. 1 quality-of-life complaint, based on about 300,000 calls every year to the city’s 311 complaint hotline.


City Officials Celebrate 10 Years Of 311 Service (credit: Alex Silverman/WCBS 880)

City Officials Celebrate 10 Years Of 311 Service

NYC311, the nation’s largest and most comprehensive government information and services center, has received nearly 160 million calls since its launch 10 years ago.


School Bus (file/credit: CBS 2)

Parents Of Autistic Children Complain Of City School Bus ‘Nightmare’

Some parents said their autistic children were left on buses for hours or not picked up at all.


(Photo Credit: Thinkstock)

Summer Tour Guide – From The Allman Brothers to ZZ Top

Summer’s here, and the time is right for dancing in the seats. Check out this season’s hottest outdoor concert tours.


Telephone (file / credit: clipart.com)

Greenwich Considers 311 System

When the phone rings at Greenwich town hall, more often than not, it’s a local resident with an inquiry, or complaint, usually a call for assistance, according to town administrator John Crary.


Potholes plague Tri-State Area

Sinkhole Or Pothole? De Blasio Rips City Agencies For Playing Bureaucratic ‘Ping Pong’

NYC’s Public Advocate says the DEP and DOT need a more streamlined process when it comes to repairing street damage.


Excerpt from a letter at The Blue Donkey on the Upper West Side - New York, NY - Aug 9, 2011 (credit: Alex Silverman / WCBS 880)

Blue Donkey Bar Gives Up Fight, Shuts Down After One Man’s Complaints

In the words of one Upper West Side bar owner, “the quickest way to end the war is to lose.”