Customers

FILE -- A Home Depot store (credit: Getty Images)

Home Depot: 53 Million E-Mail Addresses Also Stolen In Data Breach This Year

Hackers stole 53 million email addresses in addition to customers’ card data, Home Depot said Thursday.

11/06/2014

Macy's Herald Square, as seen in March 2013. (Photo by Neilson Barnard/Getty Images)

Shoplifting Charges Dismissed For Pakistani Macy’s Customer Who Claimed Profiling

A Pakistani shopper who said she was unfairly profiled and falsely accused of stealing jewelry at Macy’s flagship Herald Square store got the charges dismissed Wednesday.

04/30/2014

Hurricane Sandy power problems

Power Companies To Customers With Big Post-Sandy Bills: Read Your Own Meters

Power customers across the Tri-State Area were thoroughly displeased after getting huge bills for estimated usage this month despite losing power, and then being asked to read their own meters to correct the situation.

11/28/2012

A bank teller displays $100 bills (file/credit: Oscar Siagian/AFP/GettyImages)

TD Bank Security Breach May Have Affected 260,000 Customers

TD Bank on Saturday began notifying about 260,000 customers all along the Eastern Seaboard that their personal information may have been affected by a security breach.

CBS New York–10/13/2012

(credit: Justin Sullivan/Getty Images)

Seen At 11: Social Media Gives Customers A Public Way To Voice Their Complaints

There was a time when customers with product complaints would write letters to a company to resolve their issues. But times have changed. Now the most common approach for dissatisfied customers is to complain online.

05/02/2012

Mahwah, N.J. snow -- Feb. 21, 2011.

Retailers Worry Snow Will Halt Holiday Sale Turnout

Many retailers were counting on this President’s Day weekend to really draw in shoppers.

02/21/2011

Power Lines (credit: David McNew/Getty Images)

Report: LIPA Overcharged For ‘Lost’ Power

Beginning in April, customers will see an average $2.85 reduction in their monthly bill for the rest of the year, and $1.50 a month for 2012 and 2013.

02/09/2011

(credit: AP)

AT&T Gains Few Contract Subscribers In 4Q

All told, AT&T added a record 2.8 million wireless subscribers, to reach 95.5 million. That number is 86.2 million excluding “connected devices.”

01/27/2011

Time Warner Cable (credit: CBS 2)

Time Warner Cable-Sinclair Deal Avoids TV Blackout

Time Warner said it expects to complete a final deal within seven days.

01/16/2011

Time Warner Cable (credit: CBS 2)

Big 4 Shows To Stay On-Air For Time Warner Customers

Time Warner and Sinclair Broadcast Group were extending a deadline until January 14 to carry Sinclair stations on cable.

01/01/2011

JetBlue Partners With Dubai-Based Emirates

The deal announced Monday allows U.S. passengers to buy tickets through JetBlue to international destinations that Emirates serves. Emirates customers can buy tickets to U.S. cities JetBlue serves.

11/15/2010

LIRR crews have to manually lock train switches into place following a damaging fire. (credit: CBS 2)

Initial Findings Show LIRR Switch Fire Cost $2M

The Aug. 23 fire triggered a week of problems at the Jamaica transit hub.

09/25/2010

(AP Photo/Kathy Willens)

LIRR Delays Expected For Tuesday’s AM, PM Commutes

Service on all Long Island Rail Road lines resumed with limited service Monday evening, but delays are expected for Tuesday’s AM and PM commutes.

08/23/2010

A Brooklyn car service has been getting calls from Con-Ed customers. (Steve Cannon/AP)

Phone Mix-Up Had Car Service Owner Fielding Con-Ed Calls

The owner of Blue Car Service in Brooklyn has been fielding phone calls from Con-Edison customers due to mix-up in Verizon’s phone system.

1010 WINS–08/03/2010