TRIBECA CRANE COLLAPSE: 1 Dead, 3 Hurt  |   | Videos | Photos | Traffic & Transit

EMS union

City Council Holds Hearings On 911 System Glitches, Response TimesEmergency dispatchers, firefighters and EMS workers say the city's new $2 billion modernization of its 911 system, which includes using new technology and a new backup call center, is unreliable.

More From CBS New York

Black History Month

Listen Live