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Sandy Hook Elementary School - Newtown, Conn. - Dec. 14, 2013 (credit: Mario Tama/Getty Images)

911 Dispatchers Urged Sandy Hook Elementary School Callers To Take Cover

Recordings of 911 calls from the Sandy Hook Elementary School shooting show town dispatchers calmly responding to a janitor, a teacher and others and assuring them help is coming.

12/04/2013