Some suburban homeowners are furious after being shocked with a surprising fine. The charge is being tacked onto their bills because they’re not home when a worker shows up to read the meter.
The unusually cold temperatures means some Con Ed customers are paying an average of 15 to 20 percent more this year than last to heat their homes and keep the lights on.
Patricia Wrice, the executive director of Operation Fuel, said residents can pitch in by adding $1 or more to when paying electric bills. That money, she said, goes directly to those who need it.
New Jersey’s Board of Public Utilities found PSE&G was stopping service to customers without giving the required notice.
The utility said the past two storm seasons have been unusually severe.