Utility Bill

Customers say National Grid is tacking unnecessary fines and charges onto utility bills. (Credit: CBS 2)

Long Island Homeowners Furious Over No-Show Fines From Utility Company

Some suburban homeowners are furious after being shocked with a surprising fine. The charge is being tacked onto their bills because they’re not home when a worker shows up to read the meter.

09/16/2014

A Con Edison truck (credit: Getty Images)

Winter Utility Bills Soaring For Some Con Ed Customers

The unusually cold temperatures means some Con Ed customers are paying an average of 15 to 20 percent more this year than last to heat their homes and keep the lights on.

02/10/2014

Air Conditioner (credit: CBS 2)

Conn. Group Urges Utility Customers To Help Those At Risk Of Losing Power

Patricia Wrice, the executive director of Operation Fuel, said residents can pitch in by adding $1 or more to when paying electric bills. That money, she said, goes directly to those who need it.

08/08/2013

AP File Photo

New Jersey Tells PSE&G To Cease Power Shutoffs

New Jersey’s Board of Public Utilities found PSE&G was stopping service to customers without giving the required notice.

03/18/2011

Downed power lines (credit: CBS 2)

LIPA Customers To See Power Bill Hike

The utility said the past two storm seasons have been unusually severe.

10/11/2010